Ayushman Bharat Digital Mission National Healthcare Provider Registry

National Healthcare Provider Registry

User Manual

Health Facility Profile (Version – 0.1)

Helpdesk – 1800-11-4477

Visit us at – https://nhpr.abdm.gov.in/login March 2024

Contents

Ayushman Bharat Digital Mission…………………………………………………………………………………………………………… 1 National Healthcare Provider Registry………………………………………………………………………………………………. 1

INTRODUCTION ………………………………………………………………………………………………………………………………….. 3 Overview…………………………………………………………………………………………………………………………………………………… 3 Caution up and Warnings. …………………………………………………………………………………………………………………….. 3 Set- Consideration…………………………………………………………………………………………………………………………………… 3 User access Consideration……………………………………………………………………………………………………………………… 3

FUNCTIONALITIES IN HFR …………………………………………………………………………………………………………………. 4

a) Health Professional ID (HPID) creation ……………………………………………………………………………………….. 4

b) Facility Registration ………………………………………………………………………………………………………………………… 9

c) Software Linkage …………………………………………………………………………………………………………………………… 20

d) Add healthcare professionals………………………………………………………………………………………………………. 24

e) Transfer the Facility ………………………………………………………………………………………………………………………. 27

f) Accept/Reject the facility transfer request ……………………………………………………………………………….. 28

g) Role change …………………………………………………………………………………………………………………………………… 28

1. INTRODUCTION

National Healthcare Provider Registry (NHPR) is a comprehensive repository of registered/verified Healthcare Professionals and Health Facilities.

The Facilities (hospitals, clinics, diagnostic laboratories and imaging centers, pharmacies, blood banks, etc.) of both government and private sector across India. The Ayushman Bharat Digital Mission (ABDM) empowers the NHPR to onboard the healthcare professionals and the facilities onto India’s digital health ecosystem.

Overview

Facilities that enroll into the NHPR are digitally connected to a host of interoperable, digitally enabled services for dispensation of healthcare activities and service delivery.

Caution up and Warnings.

Processes have been designed to ensure that only verified facilities are onboarded after approval from respective authorized bodies.

Set- Consideration

National Healthcare Provider Registry (NHPR) follows a minimalistic approach to data collection and only seeks information which is necessary to verify the identity and credentials of a health facility. This includes demographic, contact, registration, and basic infrastructure details.

User access Consideration

All starred fields are mandatory. They allow us to cross-check the information provided. It is advisable toinclude any address proofs, facility image.

2. FUNCTIONALITIESINHFR

a) HealthProfessionalID(HPID)creation

Step 1: Go to the portal https://nhpr.abdm.gov.in/home to register in the National Healthcare Providers Registry Portal.

Step 2: Click on the ‘Login/ Registration’ button on the right upper side of the screen.

Step 3: Click on the ‘Register Here’ option available at the bottom of the page.

Step 4: Then the next page appears. These are the following two options to generate the Healthcare Professional ID –

 Via Aadhaar

 Via Driving License

Here we will go step by step on how to generate the Healthcare Professional ID via Aadhaar-

Step 5: The user has to click on the ‘Aadhaar’ option to generate the Healthcare Professional ID.

Step 6: After entering the Aadhaar number, the user has to click on ‘I agree’ option and provide his/her consent. Then the captcha has to be entered.

After giving the consent and entering the captcha, the user has to click on the ‘Submit’ button.

Step 7: After clicking on the ‘Submit’ button, the user will get an OTP on the mobile number linked with the Aadhaar.

Then the user will enter the OTP and again click on the ‘Submit’ button for proceeding.

The details from the Aadhaar gets captured and the profile of the user appears to proceed further for entering the details to register.

Step 8: The registration form appears where the user will enter the following details-

 Mobile number

 Email ID

Then the user will click on the ‘Verify’ option to verify both- the mobile number and Email ID. Email id verification is optional but entering it is mandatory.

a) If the mobile number entered is verified/registered on Aadhaar, the pop-up would appear.

b) If the mobile number entered is different from verified/registered in Aadhaar, then enter the OTP sent to the entered mobile number.

Step 9: District and Sub-district are fetched from the information provided. If in case it is not available enter the details manually.

Step 10: Roles available: the user can select any of the three roles mentioned below.

 I am a Healthcare professional: This option is for Doctor/ Nurse who is only a

Professional and not a Facility Manager.

 I am a Facility Manager/ Administration: This option is for Facility Manager

who is not a Healthcare professional.

 I am Healthcare Professional and Facility Manager: Professional who is a Doctor/Nurse and Facility Manager.

Enter the Healthcare Professional ID/username. The user can also select the username from the suggestion provided below the option.

Enter the Password and Confirm the password and click on ‘Submit’ button. Password policy-Should be 8 characters, 1 character should be Capital, 1 should be small, 1 special symbol and 1 numeric digit.

b) Facility Registration

Step 1: Select the role as “I am a facility manager/Administrator if the user is only a facility manager but if the user is a facility manager as well as running his/her own clinic then choose the role as “I am a Healthcare professional and facility Manager”. Choose category as Facility Manager. Type your HPID/username that you wish to keep and set a password for the same and submit.

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Step 2: When facility manager HPID is created, or manager has logged in, user will land on the below screen and can start registering the facility by filling all the details.

Step 3: Fill all the basic details such as pin code, address, district and some of the fields shall be auto populated based on the pin code and location of the facility. Once the Pin code is entered, country, State/Union territory and district shall be auto populated. To locate your facility, click on location icon and a map will open up.

NOTE: If you have any program linked such as NIN, PMJAY, NHRR etc. select the program type from the dropdown menu and enter the registration Id. On clinking the search button all the available details linked with the program Id shall be auto populated and remaining fields need to be filled.

Step 4: Enter the Pin code and Click on the map icon present on the right side of the Locate your facility. The Map would open, where you can search your facility by either entering the name of the facility or by drag, drop and clicking on the Balloon Icon.

Step 5: Select the facility ownership which can be government, private or public private partnership. Then select the ownership subtype, mandatory for government only. If the ownership subtype is “Central” select ownership subtype 2 from the drop-down menu. Select the system of medicine that is provided by the health facility. You may select multiple systems if you are providing different system of medicines. Then select the facility type which could be medical college, hospital, dispensary/clinic, pharmacy, blood bank, laboratory and so on. Then select the type of service as OPD, IPD, daycare in case the facility type is Clinic/dispensary, hospital, medical college. Click on save and next.

Step 6: Fill the type of specialization services provided by the health facility.

Step 7: Fill the bed details.

Step 8: Update Additional Facility Details such as Days of Operation, Shift timings etc.

Step 9: Upload a clear picture of Facility Building Photograph and Facility Board Photograph. The building photograph that is being uploaded here shall be visible on the digital certificate. Select the type of address proof and upload a document of the same.

Step 10: Update the Linked ID fields if you are registered in any database. Select YES, if the facility has been using any HMIS otherwise select NO. Mention the name of the particular HMIS, if you are using any.

Step 11: All the information shall be displayed like this and if you wish to preview the details that you have filled, click on “click here” in blue color to check for any inaccurate information. You can also keep the settings for public display as per your convenience. For this, click on “click here” in red color.

Step 12: For public display, we have two major fields. One is mandatory and the other is optional. All the mandatory fields will be visible on the public search page while as you may uncheck the options fields which you do not want to be displayed on the public search page and click on Submit button to proceed.

Step 13: Tick the check box after reading, comprehending, and agreeing to it, then click the E-sign & submit button.

Step 14: For e-sign, Enter the Aadhar Number.

Step 15: Enter the OTP that has been received on the registered mobile number and click on Submit button.

Step 16: PDF shall be generated after the successful submission of the facility.

Step 17: Facility ID is created and submitted for verification

Step 18: After the facility has been approved by the verifier, the status shall change from submitted to approved. The digital certificate will only be visible once the status of a facility changes from submitted to approved. Now you can download the certificate by clicking on “Certificate”.

Step 18: Digital certificate downloaded.

c) Software Linkage

Step 1: Facility manager will login into the National Healthcare Providers Registry Portal.

Step 2: On the facility dashboard user will see the registered facilities. Click on “Software Linkage” on the facility card.

Step 3: Add the bridge id and click on “Get Details” button.

Step 4: The details of the bridge will appear in the lower grid if the correct bridge id is added.

a) If the bridge is getting linked with facility for the first time, then HIP name will auto fetch.

b) If a bridge is already mapped with the facility and user is adding another bridge then user must add the “HIP name”.

c) “HIP name” is the name of facility which is visible in ABHA application while searching for the facility, in case more than 1 bridge is linked HIP name should be different to uniquely identify the software/bridges.

d) Clickon“RegisterHIP”button.

Step 5: On the click of “Register HIP” button system will ask for the confirmation click on “Yes” to link the bridge

Step 6: Once a bridge is linking user can generate the QR code for sharing of records.

a) Click on “Manage QR code” button.

b) Fillthe“Counter”andselectthe“category”.

c) Click on “generate QR” Click ok on confirmation popup.

d) OncetheQRisgenerated,usercanprinttheQRbyclickingonprinticon.This QR code can be used on facility counters for scan and share. User can also delete a QR code by clicking in the delete icon.

d) Add healthcare professionals

Step 1: Facility manager will login into the National Healthcare Providers Registry Portal.

Step 2: On the facility dashboard user will see the registered facilities. Click on “Add healthcare professional” on the facility card.

Step 3: On this screen user can see already linked healthcare professional. If no healthcare professional is added or to add another healthcare professional. Click on add healthcare professional button.

Step 4 User can search a doctor/nurse by two ways.

a) User can search professional through Healthcare Professional Id

b) UsercansearchbyusingNameandMobilenumber.

c) On search professional details will reflect in the below grid.

d) Usercanaddthedesignationanddepartmentoftheprofessionaliftheywant.

e) Click on declare button to add the professional.

Click on yes on confirmation popup,

END

On declaration usen can view the linked healthcare professional.

The healthcare professional can also declare himself/herself of working in a facility which can be approved or rejected by the facility manager of that particular facility. The request made by healthcare professional will be visible to the facility manager in the pending healthcare professional declaration section. If the request is approved by facility manager, the healthcare professional will be visible in the declared list.

e) Transfer the Facility

Step 1: Click on Transfer Facility from the dashboard.

Step 2: Click In the “Facility Name” section, select the facility name that you want to transfer. In the “Healthcare Professional ID” section, add the HPID of the facility manager to who you want to transfer the facility and click on initiate request.

Step 3: A confirmatory message shall come to confirm if you want to transfer the facility. Click on OK.

Step 4: The initiated request will be reflected in the lower grid.

f) Accept/Reject the facility transfer request

Step 1: Once the request has been initiated, a notification will appear on the new facility manager’s dashboard. From “My Dashboard” screen user can click on “Transfer Request” tab to view the initiated transfer request list and approve or reject the transferred facility accordingly. On approval of the request, the facility will be visible on the dashboard.

g) Role change

CASE 1: CASE 2: No.3)

If the user is registered as a Healthcare professional and wants to be the facility

manager/Admin and Healthcare professional both (From Role No. 1 to Role No.3)

If the user is registered as a Healthcare Facility Manager and wants to be the

facility manager/Admin and Healthcare professional both (From Role No. 2 to Role

CASE 1

Step 1: Open the website nhpr.abdm.gov.in and click on Login/Register.

Step 2: You may either login via HPID and password or Mobile number and OTP. Enter the registered mobile number.

Step 3: Enter the OTP received on your mobile number.

Step 4: Click on Login

Step 5: This is the HPR profile. To edit the role, Click on the pen icon.

Step 6: Here the role selected is “I am a Healthcare Professional”

Step 7: Select the role as “I am a Healthcare Professional and Facility Manager”

Step 8: Now the role has been changed and you may register a facility by clicking on the three lines at the left-hand side. Now select Health Facility Registry from the drop down.

Step 9: To register a new facility, start filling the facility details and proceed.

CASE 2

Step 1:

Open the website nhpr.abdm.gov.in and click on Login/Register.

Step 2: You may either login via HPID and password or Mobile number and OTP. Enter the registered mobile number.

Step 3: Enter the OTP received on your mobile number.

Step 4: This is the HFR profile. To edit the role, Click on the three lines at the left corner.

Step 5: A drop down menu will appear, select profile and click on edit profile to change your role.

Step 6: Here the initial role selected is “I am a Facility manager/Administrator”

Step 7: Change the role to “I am a Healthcare professional and Facility manager”. Select the category and sub category and then click on submit button.

Step 7:Now the role has been changed and you may start registering yourself as a healthcare professional.

END