Should Health Professionals Allow Reporters Inside Hospitals and Clinics at Times of Natural Disasters?

Health professionals must protect their patients’ dignity and privacy

Anant Bhan

The tsunami that marked a solemn end to 2004 left behind unprecedented devastation. The world was shocked at the increasing casualty figures and the real-time
images of the disaster brought by the news media. These included clips and photographs of dead bodies, grieving relatives, and suffering patients admitted to makeshift emergency wards.

The photographs did help in organizing a quick response from the rest of the world, as societal pressure led governments and relief agencies
to respond with comprehensive
relief measures. Graphic footage and newspaper headlines continue to dwell on this human tragedy. However, both health-care workers and journalists need to carefully consider whether it
is ethical to show images of patients
in obvious distress and undergoing medical attention in emergency camps, or of dead bodies in hospital morgues.

Ethical Guidelines

There are many published guidelines that journalists can turn to for guidance on the ethics of reporting. For example, the UNESCO International Principles of Professional Ethics in Journalism details the principle of respect for privacy and human dignity as an integral part of the professional standards of a journalist [1]. The Australian Journalists Code of Ethics calls upon journalists to respect

The Essay section contains opinion pieces on topics of broad interest to a general medical audience.

DOI: 10.1371/journal.pmed.0020177.g001

During disasters, journalists and health professionals must respect patients’ privacy (Illustration: Giovanni Maki)

Open access, freely available online

Essay

 

private grief and personal privacy, and reinforces the right of journalists to resist their compulsion to intrude [2]. The Code of Ethics and Professional Conduct of the Radio-Television News Directors Association, the world’s largest professional organization devoted exclusively to electronic journalism, expects professional electronic journalists to treat all subjects of news coverage with respect and dignity, showing particular compassion to victims of crime and tragedy [3].

However, there has been little consideration to date of the ethics
of health-care staff allowing access to media inside medical institutions at times of natural disasters. In a 2003 editorial in the BMJ, which discussed “man-made” disasters such as war, Singh and DePellegrin questioned the use of footage of casualties from the Iraq war without the patients’ consent [4]. An extensive debate followed publication of the commentary (see http:⁄⁄bmj.bmjjournals.com/cgi/

eletters/326/7393/774); one of the views expressed was the need to show the world the extent of killing and maiming in the war (http:⁄⁄bmj. bmjjournals.com/cgi/eletters/326/ 7393/774#31147).

Citation: Bhan A (2005) Should health professionals allow reporters inside hospitals and clinics at times of natural disasters? PLoS Med 2(6): e177.

Copyright: © 2005 Anant Bhan. This is an open- access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

Anant Bhan is at the Centre for Studies in Ethics and Rights (CSER), Mumbai, India, and is currently a Fogarty International Fellow at the University of Toronto Joint Centre for Bioethics (JCB), Canada. E- mail: anant.bhan@utoronto.ca

Competing Interests: AB is a bioethics fellow studying in Canada and a public health physician from India, one of the countries most heavily affected by the tsunami. He is presently the recipient of a Fogarty International Fellowship.

DOI: 10.1371/journal.pmed.0020177

        

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Media Coverage of the Tsunami:

Benefits and Harms

In the post-tsunami scenario, the usefulness of the Internet and media was apparent. For example, a young Swedish child separated from his family was identified by his uncle on a hospital Web site and later reunited in an emotional moment with his father, who had been admitted to another hospital. The publication on government and hospital Web sites of the names of those admitted to hospitals, together with news releases, helped many identify their friends and relatives.

Furthermore, the aid response has been the largest of any disaster in history, which may have been due to the unprecedented media coverage. There has also been the advent of “disaster tourism”—the massive
inflow of well-meaning, but often ill- organized, charitable organizations and aid volunteers to the tsunami-hit areas [5].

At the same time, the media coverage of wailing relatives and
dead bodies lying in hospital
morgues is deeply disturbing. The death of a loved one is a time for privacy and respect for the dead. As
a South Asian, I am aware that in many communities the dead body is covered with a shroud that denotes purity. It is rare to photograph or film funerals. To infringe on the privacy

of families when they are emotionally shattered is disrespectful to the
living. Photographing and filming the deceased in various stages of undress and decomposition violates the dead and their dignitary rights, according
to most cultures. In addition, the hordes of news media that descend on a hospital can hamper the efficiency of the medical staff providing emergency care, where even seconds are crucial.

The Role of Health Professionals

in Protecting Privacy

Health professionals and administrators can and should control media access to hospitals and clinics. The public’s right to information should not outweigh

the right of victims of natural disasters to privacy, confidentiality, and dignity. Health professionals should be aware that the filming of patients under
their care may be used not only for highlighting the extent of a disaster’s human toll, but also for commercial purposes, such as selling programs and

newspapers, and for raising funds. For these reasons, extreme caution should be used in giving permission to use images from inside hospitals in disaster- affected areas. Ideally, the consent

of the patients or surrogate decision makers should be sought first.

It is now the ethical norm to seek consent of patients when photographs of them (or even of their body parts) are used in medical conferences
or publications (see the guidelines
on consent from the International Committee of Medical Journal Editors, at http:⁄⁄www.icmje.org/#privacy).
A similar approach should be taken
in the event of natural or man-made disasters. If photographs of the dead or those admitted to hospitals have to be publicized for identification purposes, this should be done keeping local sensibilities in mind.

It is difficult for health-care professionals to shoulder this social responsibility during a crisis when lifesaving measures come first.

To infringe on the privacy of families when they are emotionally shattered is disrespectful to the living.

Community consent and monitoring through community leaders, tribal elders, or local authorities might be an option. Such community involvement would result in media coverage that would be socially and culturally acceptable. While the usefulness of documenting and transmitting such geographically and experientially diverse experiences around the world is undeniable, the terms of access for media have to be negotiated keeping the notion of consent central.

With the increasing focus in medicine and bioethics on individual rights, the right to privacy is pivotal. Doctors and other health professionals have a duty of care to their patients, which includes protecting their
dignity and privacy. Ethical obligations of health professionals to monitor recording of images in health institutions need to be higher than those of society in other venues, such as the street or the beach.

It may be valuable for medical professionals to have a specific code, perhaps written by disaster-relief organizations (such as the Red Cross) together with the World Medical Association, that outlines how to deal with the media in disaster settings. Arguably, the universal obligation

of health-care professionals and administrators to respect the privacy and confidentiality of their patients should suffice, but given the nature of realities on the ground in disasters and emergencies, a specific code would be useful.

Responsible Journalism

Responsible journalism in health-care settings at times of disaster, facilitated by guidelines that specifically address the ethical reporting of disasters and that are applicable universally across the world, will also help prevent exploitation of victims of a calamity. Such guidelines could be developed by a joint body comprised of international medical humanitarian agencies such

as the Red Cross and Médecins sans Frontières (MSF), multinational agencies such as the United Nations, media representatives, and media watchdogs.

The guidelines need to be acceptable to the global media community and also need to be made binding. For example, sanctions could be imposed upon journalists (or their parent organizations) who ignore them, or perhaps only those journalists who have been accredited in “ethical reporting

of disasters” should be given access to disaster sites.

The guidelines could also usefully
be published together with a code for health professionals. An example of joint guidelines on ethical reporting on health issues for the media and health- care professionals are those adopted
in Washington State (http:⁄⁄www. wsma.org/news/guide.html). These guidelines were jointly approved
and prepared by media, publishers, broadcasters, and hospital and medical associations, and they could serve as a template for international guidelines on disaster reporting.

Conclusion

In disasters, the affected are often left with almost nothing and with negligible negotiating power. They might be
left with only their pride and dignity,

     

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and they must not be robbed of that. Patients or affected families might
not be in a condition to respond to encroachment on their rights. While health professionals want to facilitate recognition of their unidentified patients and also facilitate more aid
to affected areas, they also have an enhanced responsibility to protect their patients’ dignity and rights. We should not need to be voyeurs into the grief of vulnerable victims to launch an

effective and humane response to any disaster.

Acknowledgments

AB would like to thank colleagues and faculty at CSER and JCB and the peer reviewer for helpful comments on this essay.

References

2.

3.

4. 5.

journalism-islam.de/konferenzen/codes.html. Accessed 10 April 2005.
Media, Entertainment and Arts Alliance: Australian Journalists Association, Code of Ethics. Available: http:⁄⁄www.nt.gov.au/pfes/ media/aboutus/ethics. Accessed 15 April 2005. Code of Ethics and Professional Conduct of the Radio-Television News Directors Association. Available: http:⁄⁄www.rtnda.org/ethics/coe. shtml. Accessed 15 April 2005.

Singh JA, DePellegrin TL (2003) Images of war and medical ethics. BMJ 326: 774–775.
IANS (2005 Jan 7) Tsunami spawns
disaster tourism. Times of India. Available: http:⁄⁄timesofindia.indiatimes.com/ articleshow/983383.cms. Accessed 10 Jan 2005.

1.

UNESCO International Principles of Professional Ethics in Journalism issued by the Fourth Consultative Meeting of International and Regional Organizations of Journalists in Paris (20 Nov 1983) Available: http:⁄⁄www.

      

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