Table of Contents
S. no. Page no.
1. 3 2. 6 3. 8

Contents
Introduction
Case definition
Triaging

SECTION A
4. 5.
6.
7.
8.
9.
10.
11.
12.
13.
14. SECTION B 1.
2.
3.
4. SECTION C 15.
16. 17. 18.
COVID FACILITY
Testing strategy (India)
Patient management
Chart of covid 19 patient pathway
Personal protective equipment
Isolation
Sample collection
Management in Surgical Specialities
Environmental cleaning and disinfection
In-house preparation of hand rub
Biomedical waste management
Handling of Dead body
NON COVID FACILITY
10
13
26
29
36
38
42
44
45 47 48
50 51 58 61
66 70 86 139
Introduction
Guidelines
Guidelines for detection of Covid in a Non Covid centre
Rational use of PPE in a Non Covid facility
MANUAL OF HOSPITAL PREPAREDNESS FOR COVID 19

Introduction to Hospital preparedness
Job cards
Policy & procedures for Epidemics
LINKS TO GUIDELINES BY GOVERNMENT OF INDIA
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INTRODUCTION
Covid pandemic has made the world standstill. As an initial strategy to contain the disease and prevent the disease from overwhelming the health care system of the country, lock down was implemented. This has yielded results rate of doubling has come down. But now we know that the disease is not going to subside. The whole health care system should be geared up to function in the midst of disease. LIVING WITH COVID is our slogan.
India has a long history of partnerships between public and private sectors especially in several disease control programs like the National Tuberculosis Control Program. As we know, private sector dominates the healthcare sector in India. However, the private sector is very diverse and largely disorganized. We have hospitals and facilities ranging from one- man clinics to large multi-specialty hospitals. It has been always the public sector that takes the leadership role in the public health aspects of diseases and so is the response to COVID- 19. However, there is a likelihood of running short of resources in the public sector in terms of human resources or other supplies in case of a major epidemic as seen in many western countries. Therefore, there is a need for partnership between the private and public sector in this context. Organizations like IMA can provide support and guidance in the process. We have to develop a PPP guideline on COVID-19, as we have for TB or other diseases.
The role of private sector is of great importance in this scenario. There is need for engagement between the private and public sector in this context. IMA is there to provide support and guidance in this process. Already programs are being developed to train and equip the private sector health care staff to function effectively during the epidemic. If there is a community spread, with its huge bed capacity the private sector can provide support to public sector with ventilators and ICUs. Infection control in private health care settings needs to be improved. There should be adequate PPE equipment provision to the private health care sector too.
This manual is intended to guide the hospitals to function in the Covid era.
Coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERSCoV) and Severe Acute Respiratory Syndrome (SARS-CoV).

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Coronavirus disease (COVID-19)is a new strain that was discovered in 2019 and has not been previously identified in humans.
In view the current situation regarding COVID-19 disease in India, we need to be prepared for the handling of suspect and confirmed cases, who might present to the hospital. These guidelines are based on Government of India and WHO advisories which are being updated at their sites frequently. You are also advised to go through the GOI websites to check for updates.
IMA HQRS
COVID ERA
CLINICIAN PRACTICING GUIDELINES
   
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Refer to COVID FACILITY/Notify
TRIAGE (form1)
Covid
Suspect
WASH AREA (give mask)
       
Non Covid
Suspect
   
REGISTRATION

PATIENT WAITING AREA With DISTANCING

DOCTORS CHAMBERS
   
LAB TESTING IF NEEDED
    
EXIT
CASE DEFINITIONS Suspect Case:
PHARMACY

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➢ A Patient with acute respiratory illness, {fever and at least one sign/symptom of respiratory disease (e.g. cough, shortness of breath or diarrhoea), AND a history of travel to or residence in a country / area or territory reporting to transmission (See NCDC/WHO website for updated list) of COVID-19 disease the 14 days prior to symptom onset:
OR
➢ A patient / Health care worker with any acute respiratory illness AND having been
in contact with a confirmed COVID-19 case in the last 14 days prior to onset of symptoms.
OR
➢ A patient with severe acute respiratory infection (fever and at least one symptom of
respiratory disease (e.g cough, shortness of breath) AND requiring hospitalization AND with no other etiology that fully explain the clinics presentation;
OR
➢ A case for whom the testing for Covid-19 is inconclusive
Laboratory Confirmed Case:
➢ A Person with Laboratory confirmation of COVID-19 infection, irrespective of clinical signs and symptoms.
DEFINITION OF CONTACT
Contact:
A contact is a person that is involved in any of the following
Providing direct care without proper PPE for COVID 19 patients.
Staying in the same close environment of a COVID 19 patient ( including workplace, classroom, household, gatherings.
Travelling together in close proximity (within 1 m) with a symptomatic person who later tested positive for COVID 19.
High Risk contact:
1.Contact with confirmed case of COVID 19
2.Travellers who visited a hospital where Covid !9 cases are being treated.
3.Travel to a province where COVID 19 Local transmission is being reported as per WHO daily situation report
4.Touched body fluids of patients ( respiratory tract secretions, blood,vomitus,saliva,urine,faeces)

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5.Had direct physical contact with the body of the patient including physical examination without PPE.
6.Touched or cleaned linen, clothes or dishes of the patient.
7.close contact within 3 feet ( 1 metre) of the confirmed case.
8.Co passengers in an aeroplane / vehicle seated in the same row, 3 rows in front and behind of a confirmed case.
Low risk ( LR) Contact:
1.shared the same space ( same classroom/ same room for work or similiar activity and not having high risk of exposure to the confirmed/ suspected case)
2.Travel in the same environment (bus/ train) but not having hogh risk exposure as cited above.
3.Any traveller from abroad not satisfying high risk criteria.
SARI
An acute respiratory illness (ARI) with history of fever or measured temperature ≥38 C° and cough; onset within the last ~10 days; and requiring hospitalization.
Surveillance case definitions for SARI
1.SARI in a person, with history of fever and cough requiring admission to hospital, with no other etiology that fully explains the clinical presentation1 (clinicians should also be alert to the possibility of atypical presentations in patients who are immune-compromised); AND
any of the following:
. a) A history of international travel in 14 days prior to
symptom onset; or
. b) the disease occurs in a health care worker who has been
working in an environment where patients with severe acute respiratory infections are being cared for, without regard to place of residence or history of travel; or
. c) the person develops an unusual or unexpected clinical course, especially sudden deterioration despite appropriate treatment, without regard to place of residence or history of travel, even if another etiology has been identified that fully explains the clinical presentation.
2.A person with acute respiratory illness of any degree of severity who, within 14 days before onset of illness, had any of the following exposures:
a) close physical contact2 with a confirmed case of COVID-
19 infection, while that patient was symptomatic; or
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b) a healthcare facility in a country where hospital associated COVID-19 infections have been reported;
Triage: Early recognition of patients with COVID – 19
• The purpose of triage is to recognize and sort all patients with COVID – 19 at first point of contact with health care system (such as the emergency department).
• Suspect patients should be given a mask and directed to separate area.
• Keep at least 1 m distance between suspected patients.
• Triage patients and start emergency treatments based on disease severity.
Triaging facility:
All clinics and hospitals should set up a separate area for screening patients with fever and respiratory illnesses. All patients with travel history and contact should also go to the screening area. This area should be a well ventilated place preferably outside the main patient care areas. Thermal scanners, N95 masks, PPEs, resuscitation equipments etc should be made available here
Immediate implementation of appropriate Infection Prevention Control ( IPC) measures
• IPC is a critical and integral part of clinical management of patients and should be initiated at the point of entry of the patient to hospital (Emergency Department or OP/clinics).
• Suspect patients should be given a mask and directed to separate area. Keep at least 1m distance between suspected patients.
• Standard precautions should always be routinely applied in all areas of health care facilities. Standard precautions include hand hygiene; use of PPE to avoid direct contact with patients’ blood, body fluids, secretions (including respiratory secretions) and non-intact skin. Standard precautions also include prevention of needle-stick or sharps injury; safe waste management; cleaning and disinfection of equipment; and cleaning of the environment.
   
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COVID-19 TESTING & MANAGEMENT STRATEGY
BASED ON RISK ASSESSMENT
Background
The epidemiology of COVID-19 shows that 75 to 80 % of the affected will develop only mild symptoms which do not require hospitalization. Severe infection and mortality are seen only in high risk groups like elderly and those with chronic lung disease, heart disease, liver disease, renal disease, malignancies, immunocompromised, pregnancy, post- transplant, haematological disorders, HIV and in those on chemotherapy and long term steroids. In majority of patients with mild symptoms, there is no need for hospitalization of symptomatic management.
Just like any viral infection, COVID-19 also will resolve by itself in majority of the patients. Epidemiology of COVID-19, SARS, MERS clearly demonstrate that hospitals act as amplifying centres for the epidemic. This happens due to mixing of patients with different risk categorization in the busy outpatient areas of designated COVID-19 centres.
So patients with mild symptoms are advised not to come to hospitals for testing and treatment. Testing is not going to change either that clinical course or management of the patient with mild symptoms.
  
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CLINICAL CATEGORIZATION
 
*Categorization should be reassessed every 28-48 hours for Category A & B.
Admission Criteria Category A:
• Patients with Cat A (mild disease) do not require hospital admission; but home isolation is necessary to contain virus transmission.
• Provide patient with mild COVID-19 with symptomatic treatment such as antipyretics for fever.
• Avoid using NSAIDs other than Paracetamol.
• Telephonic follow up has to be arranged.
• Counsel patients with about signs and symptoms of complicated disease. If they
develop any of these symptoms, they should seek healthcare facility.
Category B:
• Based on clinical assessment either admit in COVID-19 isolation unit OR send for home isolation after collecting samples.
• If sending home daily telephonic follow up to be done. 11

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Category C:
• Admit in designated COVID-19 isolation unit Testing Guidelines
• Do CBC, CRP, Trop T, D Dimer, RFT, LFT, S. Sodium, S. potassium, RBS, URE, CXR, ECG on admission
• Do Procalcitonin, ABG, CT Thorax for ICU patients in addition to routine
•\
Strategy for COVlD testing in lndia (Version 5, dated 18.05.2020)
1., All symptomatic (ILI symptoms) individuals with history of international travel in the last 14 days.
2. All symptomatic (ILI symptoms) contacts of laboratory confirmed cases.
3. All symptomatic (ILI symptoms) health care workers / frontline workers involved in containment and
mitigation of C0VlD19,
4. All patients of Severe Acute Respiratory lnfection (SARI).
5. Asymptomatic direct and high-risk contacts of a confirmed case to be tested once between day 5 and day 10 of coming into contact.
6. All symptomatic ILI within hotspots/containment zones.
7. All hospitalised patients who develop ILI symptoms.
8, All symptomatic ILI among returnees and migrants within 7 days of illness.
No emergency procedure {including deliveries} should be delayed for lack of test. However, sample can be sent for testing if indicated as above {X-S}, simultaneously.
NB:
ILI case is defined as one with acute respiratory infection with fever more than 38 °C and cough.
SARI is defined as one with acute respiratory infection with fever above 38 °C and cough and requiring hospitalization.
All testing in the above categories is recommended by real time RT-PCR test only,
• Decision on testing to be taken by the institutional Medical Board. Collection of specimens for laboratory diagnosis
• Collect blood cultures for bacteria that cause pneumonia and sepsis, ideally before antimicrobial therapy. DO NOT delay antimicrobial therapy to collect blood cultures
 
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• Collect specimens of nasopharyngeal and oro – pharyngeal swab for RT – PCR. Clinicians may also collect LRT (Lower Respiratory Tract) samples when these are readily available (for example, in mechanically ventilated patients).
• In hospitalized patients with confirmed COVID-19, repeat URT and LRT samples can be collected to demonstrate viral clearance. For hospital discharge, in a clinically recovered patient two negative tests, at least 24 hours apart, is recommended.
• Use appropriate PPE for specimen collection (droplet and contact precautions for URT specimens; airborne precautions for LRT specimens). When collecting URT samples, use viral swabs (sterile Dacron or rayon, not cotton) and viral transport media. Do not sample the nostrils or tonsils. In a patient with suspected COVID – 19, especially with pneumonia or severe illness, a single URT sample does not exclude the diagnosis, and additional URT and LRT samples are recommended. Sputum induction should be avoided due to increased risk of increasing aerosol transmission.
• Dual infections with other respiratory viral infections have been found in SARS and MERS cases. At this stage we need detailed microbiologic studies in all suspected COVID – 19 cases. Both URT and LRT specimens can be tested for other respiratory viruses, such as influenza A and B (including zoonotic influenza A), respiratory syncytial virus, parainfluenza viruses, rhinoviruses, adenoviruses, enteroviruses (e.g. EVD68), human metapneumovirus, and endemic human coronaviruses (i.e. HKU1, OC43, NL63, and 229E). LRT specimens can also be tested for bacterial pathogens, including Legionella pneumophila.
• In hospitalized patients with confirmed COVID – 19 infection, repeat URT samples should be collected to demonstrate viral clearance. The frequency of specimen collection will depend on local circumstances but should be done at least every 2 to 4 days until there are two consecutive negative results (of URT samples) in a clinically recovered patient at least 24 hours apart.
IP Management of Categories B &C : oxygen therapy and monitoring
• Give supplemental oxygen therapy immediately to patients with SARI and respiratory distress, hypoxaemia or shock and target > 94%.
o All areas where patients with SARI are cared for should be equipped with pulse oximeters, functioning oxygen systems and disposable, single-use, oxygen-

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delivering interfaces (nasal cannula, nasal prongs, simple face mask and mask with reservoir bag).
o Adults with emergency signs (obstructed or absent breathing, severe respiratory distress, central cyanosis, shock, coma or convulsions) should receive airway management and oxygen therapy during resuscitation to target SpO2 ≥ 94%. Initiate oxygen therapy at 5 L/min and titrate flow rates to reach target SpO2 ≥ 93% during resuscitation; or use face mask with reservoir bag (at 10–15 L/min) if patient in critical condition. Once patient is stable, the target is > 90% SpO2 in non-pregnant adults and ≥ 92–95% in pregnant patients.
o Children with emergency signs (obstructed or absent breathing, severe respiratory distress, central cyanosis, shock, coma or convulsions) should receive airway management and oxygen therapy during resuscitation to target SpO2 ≥ 94%; otherwise, the target SpO2 is ≥ 90% (25). Use of nasal prongs or nasal cannula is preferred in young children, as it may be better tolerated
• Closely monitor patients with COVID-19 for signs of clinical deterioration, such as rapidly progressive respiratory failure and sepsis and respond immediately with supportive care interventions.
o Patients hospitalized with COVID-19, require regular monitoring of vital signs and, where possible, utilization of medical early warning scores (e.g. NEWS2) that facilitate early recognition and escalation of the deteriorating patient.
o Haematology and biochemistry laboratory testing, and ECG should be performed at admission and as clinically indicated to monitor for complications, such as acute liver injury, acute kidney injury, acute cardiac injury or shock. Application of timely, effective and safe supportive therapies is the cornerstone of therapy for patients that develop severe manifestations of COVID-19.
o After resuscitation and stabilization of the pregnant patient, then fetal well- being should be monitored.
• Understand the patient’s co-morbid condition(s) to tailor the management of critical illness.
o Determine which chronic therapies should be continued and which therapies should be stopped temporarily. Monitor for drug-drug interactions.
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• Use conservative fluid management in patients with SARI when there is no evidence of shock.
o Patients with SARI should be treated cautiously with intravenous fluids, because aggressive fluid resuscitation may worsen oxygenation, especially in settings where there is limited availability of mechanical ventilation.
o This applies for care of children and adults Treatment of co-infections
• Give empiric antimicrobials to treat all likely pathogens causing SARI and sepsis as soon as possible, within 1 hour of initial patient assessment for patients with sepsis.
o Although the patient may be suspected to have COVID-19, administer appropriate empiric antimicrobials within 1 hour of identification of sepsis .
o Empiric antibiotic treatment should be based on the clinical diagnosis (community acquired pneumonia, health care-associated pneumonia [if infection was acquired in health care setting] or sepsis), local epidemiology and susceptibility data, and national treatment guidelines.
o When there is ongoing local circulation of influenza, empiric therapy with Oseltamivir should be considered for the treatment for patients with influenza with or at risk for severe disease
o Empiric therapy should be de-escalated on the basis of microbiology results and clinical judgment.
Management of critical COVID-19: acute respiratory distress syndrome (ARDS)
• Recognize severe hypoxemic respiratory failure when a patient with respiratory distress is failing standard oxygen therapy.
o Patients may continue to have increased work of breathing or hypoxemia even when oxygen is delivered via a face mask with reservoir bag (flow rates of 10-15 L/min, which is typically the minimum flow required to maintain bag inflation; FiO2 0.60-0.95).
o Hypoxemic respiratory failure in ARDS commonly results from intrapulmonary ventilation-perfusion mismatch or shunt and usually requires mechanical ventilation.
  
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• NIV guidelines make no recommendation on use in hypoxemic respiratory failure(apart from cardiogenic pulmonary oedema and post-operative respiratory failure) or pandemic viral illness (referring to studies of SARS and pandemic influenza). Risks include delayed intubation, large tidal volumes, and injurious transpulmonary pressures. Patients receiving a trial of NIV should be in a monitored setting and cared for by experienced personnel capable of endotracheal intubation in case the patient acutely deteriorates or does not improve after a short trial (about 1 hr). Patients with hemodynamic instability, multiorgan failure, or abnormal mental status should not receive NIV.
• Recent publications suggest that newer NIV systems with good interface fitting do not create widespread dispersion of exhaled air and therefore should be associated with low risk of airborne transmission.
• Endotracheal intubation should be performed by a trained and experienced provider using airborne precautions.
o Patients with ARDS, especially young children or those who are obese or pregnant, may de-saturate quickly during intubation. Pre-oxygenate with 100% FiO2 for 5 minutes, via a face mask with reservoir bag, bag-valve mask, HFNO, or NIV. Rapid sequence intubation is appropriate after an airway assessment that identifies no signs of difficult intubation.
• Implement mechanical ventilation using lower tidal volumes (4–8 ml/kg predicted body weight, PBW) and lower inspiratory pressures (plateau pressure <30 cmH2O).
o This is a strong recommendation from a clinical guideline for patients with ARDS, and is suggested for patients with sepsis-induced respiratory failure. The initial tidal volume is 6 ml/kg PBW; tidal volume up to 8 ml/kg PBW is allowed if undesirable side effects occur (e.g. dyssynchrony, pH <7.15). Hypercapnia is permitted if meeting the pH goal of 7.30-7.45. Ventilator protocols are available. The use of deep sedation may be required to control respiratory drive and achieve tidal volume targets.
o In children, a lower level of plateau pressure (< 28 cmH2O) is targeted, and lower target of pH is permitted (7.15–7.30). Tidal volumes should be adapted
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to disease severity: 3–6 mL/kg PBW in the case of poor respiratory system compliance, and 5–8 mL/kg PBW with better preserved compliance
• In patients with severe ARDS, prone ventilation for >12 hours per day is recommended.
o Application of prone ventilation is strongly recommended for adult and paediatric patients with severe ARDS but requires sufficient human resources and expertise to be performed safely.
o There is little evidence on prone positioning in pregnant women. Pregnant women may benefit from being placed in lateral decubitus position.
• Use a conservative fluid management strategy for ARDS patients without tissue hypoperfusion.
• In patients with moderate or severe ARDS, higher PEEP instead of lower PEEP is suggested.
o PEEP titration requires consideration of benefits (reducing atelectrauma and improving alveolar recruitment) vs. risks (end-inspiratory overdistension leading to lung injury and higher pulmonary vascular resistance). Tables are available to guide PEEP titration based on the FiO2 required to maintain SpO2. In younger children, maximal PEEP rates are 15 cmH20
o Arelatedinterventionofrecruitmentmanoeuvres(RMs)isdeliveredasepisodic periods of high continuous positive airway pressure [30–40 cm H2O], progressive incremental increases in PEEP with constant driving pressure, or high driving pressure; considerations of benefits vs. risks are similar. Higher PEEP and RMs were both conditionally recommended in a clinical practice guideline.
• In patients with moderate-severe ARDS (PaO2/FiO2 <150), neuromuscular blockade by continuous infusion should not be routinely used.
o Results of a recent larger trial found that use of neuromuscular blockage with high PEEP strategy was not associated with a survival benefit when compared with a light sedation strategy without neuromuscular blockade. Continuous
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neuromuscular blockade may still be considered in patients, adult and children, with ARDS in certain situations: ventilator dysynchrony despite sedation, such that tidal volume limitation cannot be reliably achieved; or refractory hypoxemia or hypercapnea.
• Avoid disconnecting the patient from the ventilator, which results in loss of PEEP and atelectasis.
• Use in-line catheters for airway suctioning and clamp endotracheal tube when disconnection is required (for example, transfer to a transport ventilator).
• In settings with access to expertise in extracorporeal membrane oxygenation (ECMO), consider referral of patients with refractory hypoxemia despite lung protective ventilation.
o ECMO should only be offered in expert centres with a sufficient case volume to maintain expertise and that can apply the IPC measures required for COVID – 19 patients.
Prevention of complications
• Implement the following interventions (Table 4) to prevent complications associated with critical illness. These interventions are based on Surviving Sepsis or other guidelines, and are generally limited to feasible recommendations based on high quality evidence.

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Management of septic shock
• Recognize septic shock in adults when infection is suspected or confirmed AND vasopressors are needed to maintain mean arterial pressure (MAP) ≥65 mmHg AND lactate is < 2 mmol/L, in absence of hypovolemia.
• Recognize septic shock in children with any hypotension (systolic blood pressure [SBP] <5th centile or >2 SD below normal for age) or 2-3 of the following: altered mental state; tachycardia or bradycardia (HR <90 bpm or >160 bpm in infants and HR <70 bpm or >150 bpm in children); prolonged capillary refill (>2 sec) or warm vasodilation with bounding pulses; tachypnea; mottled skin or petechial or purpuric rash; increased lactate; oliguria; hyperthermia or hypothermia.
• In the absence of a lactate measurement, use MAP and clinical signs of perfusion to define shock.
• Standard care includes early recognition and the following treatments within 1 hour of recognition: antimicrobial therapy and fluid loading and vasopressors for hypotension. The use of central venous and arterial catheters should be based on resource availability and individual patient needs. Detailed guidelines are available for the management of septic shock in adults and children.

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• In resuscitation for septic shock in adults, give at 250–500 mL crystalloid fluid as rapid bolus in first 15–30 minutes and reassess for signs of fluid overload after each bolus.
• In resuscitation from septic shock in children, give 10–20 mL/kg crystalloid fluid as a bolus in the first 30–60 minutes and reassess for signs of fluid overload after each bolus.
o Crystalloids include normal saline and Ringer’s lactate.
o Do not use hypotonic crystalloids, starches, or gelatins for resuscitation.
• Fluid resuscitation may lead to volume overload, including respiratory failure. If there is no response to fluid loading and signs of volume overload appear (for example, jugular venous distension, crackles on lung auscultation, pulmonary oedema on imaging, or hepatomegaly in children), then reduce or discontinue fluid administration. This step is particularly important where mechanical ventilation is not available. Alternate fluid regimens are suggested when caring for children in resource-limited
settings.
• Crystalloids include normal saline and Ringer’s lactate. Determine need for additional fluid boluses (250-1000 ml in adults or 10-20 ml/kg in children) based on clinical response and improvement of perfusion targets. Perfusion targets include MAP (>65 mmHg or age-appropriate targets in children), urine output (>0.5 ml/kg/hr in adults, 1 ml/kg/hr in children), and improvement of skin mottling, capillary refill, level of consciousness, and lactate. Consider dynamic indices of volume responsiveness to guide volume administration beyond initial resuscitation based on local resources and experience. These indices include passive leg raises, fluid challenges with serial stroke volume measurements, or variations in systolic pressure, pulse pressure, inferior venacava size, or stroke volume in response to changes in intrathoracic pressure during mechanical ventilation.
• Administer vasopressors when shock persists during or after fluid resuscitation. The initial blood pressure target is MAP ≥65 mmHg in adults and age-appropriate targets in children.
• If central venous catheters are not available, vasopressors can be given through a peripheral IV, but use a large vein and closely monitor for signs of extravasation and local tissue necrosis. If extravasation occurs, stop infusion. Vasopressors can also be administered through intraosseous needles.
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• If signs of poor perfusion and cardiac dysfunction persist despite achieving MAP target with fluids and vasopressors, consider an inotrope such as dobutamine.
• Norepinephrine is considered first-line in adult patients; epinephrine or vasopressin can be added to achieve the MAP target. Because of the risk of tachyarrhythmia, reserve dopamine for selected patients with low risk of tachyarrhythmia or those with bradycardia
• In children, epinephrine is considered first-line, while norepinephrine can be added if shock persists despite optimal dose of epinephrine.
Adjunctive therapies for COVID-19: corticosteroids
• Do not routinely give systemic corticosteroids for treatment of viral pneumonia outside of clinical trials.
• For patients with progressive deterioration of oxygenation indicators, rapid worsening on imaging and excessive activation of the body’s inflammatory response, glucocorticoids can be used for a short period of time (3 to 5 days). It is recommended that dose should not exceed the equivalent of methylprednisolone 1 – 2mg/kg/day. Note that a larger dose of glucocorticoid will delay the removal of coronavirus due to immunosuppressive effects.
Caring for pregnant women with COVID-19
• There is no evidence that pregnant women present with different signs and/or symptoms or are at higher risk of severe illness.
• So far, there is no evidence on mother-to-child transmission when infection manifest in the third trimester, based on negative samples from amniotic fluid, cord blood, vaginal discharge, neonatal throat swabs or breastmilk.
• Similarly, evidence of increased severe maternal or neonatal outcomes is uncertain, and limited to infection in the third trimester, with some cases of premature rupture of membranes, fetal distress and preterm birth reported
• For pregnant severe and critical cases, pregnancy should be preferably terminated. Consultations with obstetric, neonatal, and intensive care specialists (depending on the condition of the mother) are essential.
• Patients often suffer from anxiety and fear and they should be supported by psychological counselling.
Caring for infants and mothers with COVID-19: IPC and breastfeeding
  
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• Relatively few cases have been reported of infants confirmed with COVID-19 and they experienced mild illness.
• No vertical transmission has been documented. Amniotic fluid from six mothers positive for COVID-19 and cord blood and throat swabs from their neonates who were delivered by caesarean section all tested negative for SARS-CoV-2 by RT- PCR. Breastmilk samples from the mothers after the first lactation were also all negative for SARS-CoV-2).
• Breastfeeding protects against death and morbidity also in the post-neonatal period and throughout infancy and childhood. The protective effect is particularly strong against infectious diseases that are prevented through both direct transfer of antibodies and other anti-infective factors and long-lasting transfer of immunological competence and memory. Therefore, standard infant feeding guidelines should be followed with appropriate precautions for IPC.
Specific
COVID – 19 treatments and clinical research
 
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Remdesivir
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Experimental antiviral drug in phase 3 clinical trials for COVID-19 as well as available for compassionate use for COVID-19
o Not yet available in India
o Broad-spectrum antiviral with in vitro activity against (not full list) Ebola virus,
Marburg virus, Nipah virus, Hendra virus, RSV, and human and zoonotic
coronaviruses
o Although when tested for Ebola, outcomes were not favourable, the clinical safety
profile in humans appear reasonable
o Remdesivirappearstohaveahighgeneticbarrierforviralresistancewithdecreased
fitness and pathogenicity in the remdesivir-resistant mutants
Discharge Policy
1. Mild/very mild/pre-symptomatic cases
Mild/very mild/pre-symptomatic cases admitted to a COVID Care Facility will undergo regular temperature and pulse oximetry monitoring. The patient can be discharged after 10 days of symptom onset and no fever for 3 days. There will be no need for testing prior to discharge.
At the time of discharge, the patient will be advised to isolate himself at home and self-monitor their health for further 7 days.
2. Moderate cases admitted to Dedicated COVID Health Centre (Oxygen beds)
2.1. Patients whose symptoms resolve within 3 days and maintains saturation above 95% for the next 4 days
Cases clinically classified as “moderate cases” will undergo monitoring of body temperature and oxygen saturation. If the fever resolve within 3 days and the patient maintains saturation above 95% for the next 4 days (without oxygen support), such patient will be discharged after 10 days of symptom onset in case of: Absence of fever without antipyretics , Resolution of breathlessness , No oxygen requirement.There will be no need for testing prior to discharge. At the time of discharge, the patient will be advised to isolate himself at home and self-monitor their health for further 7 days.
2.2. Patient on Oxygenation whose fever does not resolve within 3 days and demand of oxygen therapy continues
Such patients will be discharged only after resolution of clinical symptoms ability to maintain oxygen saturation for 3 consecutive days
3. Severe Cases including immunocompromised (HIV patients, transplant recipients, malignancy)
Discharge criteria for severe cases will be based on Clinical recovery
Patient tested negative once by RT-PCR (after resolution of symptoms)
 
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INDIAN MEDICAL ASSOCIATION
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CHART OF COVID 19 PATIENT PATHWAY FOR HOSPITALS FOR TREATING 50-100 COVID PATIENTS
PATIENT WITH SUSPECTED COVID 19 SCREENING AT FACILITY NEAR ED TRIAGING
PATIENT REQUIRE ADMISSION
UNSTABLE ISOLATION OBSERVATION
—————————————————————————– LIFT ( DESIGNATED FOR COVID PATIENTS)
          
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2nd FLOOR
ICU ROOMS
(OBSERVATION WARD
 
FACILITIES, JOB RESPONSIBILITY & STAFFING AT CARE AREAS
1.EMERGENCY DEPT
: PR dept staff 1/ shift x 8hrs N95
: 2 RMOs / Shift/ 6hrs Full PPE
: 4 Nurses / Shift 6hrs Full PPE
: 2 Attenders/ Shift 6hrs Full PPE
: 2 security / Shift 8hrs N95 mask : 1 HK / Shift 6hrs Full PPE

Screening at entry
mask.
Doctors
Nurses & Hospital Assistants Attenders
Security
Housekeeping staff
Trolley with oxygen 2 numbers
Wheel chair 2 numbers
Emergency resuscitation area:……………………………………… Donning area: ……………………………………………… Doffing area: ……………………………………………….
2 staff/ Nursing assistant/ Nursing student per shift 8th hourly
2. FLOOR WITH ROOMS (40-50 Patients)
Doctors : Nurses : Full
PPE
Hospital / Nursing Assistants :
1RMO / Shift/ 6hrs Full PPE
1:6 ratio (maximum 7) / Shift 6hrs
2 per Shift, 6 hrs, Full PPE
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INDIAN MEDICAL ASSOCIATION
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Attenders
Security
Housekeeping staff
Trolley with oxygen 2 numbers Wheel chair 2 numbers Donning area, Doffing area
: 2 Attender / Shift 6hrs Full PPE
: 1 security / Shift 8hrs N95 mask : 2 HK / Shift 6hrs Full PPE
Doctors
Nurses
Hospital / Nursing Assistants Attenders
Security
Housekeeping staff
Donning area, Doffing area
: 1RMO / Shift/ 6hrs Full PPE
: Two / Shift 6hrs Full PPE
: 2 per Shift, 6 hrs, Full PPE
: 1 Attender / Shift 6hrs Full PPE
: 1 security / Shift 8hrs N95 mask : 1 HK / Shift 6hrs Full PPE
: …………………………………….. 2 staff/ Nursing assistant/ Nursing
student per shift 8th hourly
Doctors : Nurses : Hospital /Nursing Assistants/students: Attenders : Security : Housekeeping staff : Donning area, Doffing area :
1RMO / Shift/ 6hrs Full PPE 4-8 nurses / Shift 6hrs Full PPE
2 per Shift, 6 hrs, Full PPE
2 Attender / Shift 6hrs Full PPE
1 security / Shift 8hrs N95 mask 2 HK / Shift 6hrs Full PPE …………………………………………….
:………………………………………
2 staff/ Nursing assistant/ Nursing student
per shift 8th hourly
3. OBSERVATION WARD 20-30 PATIENTS
4.INTENSIVE CARE UNIT (10-20 PATIENTS)
2 staff/ Nursing assistant/ Nursing student per shift 8th hourly
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INDIAN MEDICAL ASSOCIATION
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PERSONAL PROTECTIVE EQUIPMENT
Hand hygiene remains one of the most important measures for all persons for the prevention and control of majority of the respiratory viral infections -, including 2019-nCoV infections or COVID-19. This can be performed with soap and water or alcohol-based hand rubs. Wearing a medical mask is one of the prevention measures to limit spread of certain respiratory diseases, including 2019-nCoV, is useful when worn by the persons suffering from the disease or contacts of the patients. These measures must be combined with other IPC measures to prevent the human-to-human transmission of COVID-19, depending on the specific situation.

Setting

Target personnel or patients

Activity
Type of PPE or procedure

Healthcare facilities
 
Inpatient facilities
Patient room
Healthcare workers
Providing direct care to COVID-19 patients.

Medical mask Gown Gloves Eye protection (goggles or face shield).
Aerosol-generating procedures performed on COVID-19 patients.
Respirator N95 or FFP2 standard, or equivalent. Gown, Gloves, Eye protection, Apron
Cleaners
Entering the room of COVID-19 patients
Medical mask Gown Heavy duty gloves Eye protection (if risk of splash from organic material or chemicals). Boots or closed work shoes
Visitors
Entering the room of a COVID-19 patient
Medical mask Gown
Gloves
Other areas of patient transit (e.g., wards, corridors).
All staff, including healthcare workers.
Any activity that does not involve contact with COVID-19 patients.
PPE as per existing infection control guidelines
Setting
Target personnel or patients
Activity
Type of PPE or procedure
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Triage
Healthcare workers
Preliminary screening not involving direct contact
Maintain spatial distance of at least 1 m. PPE as per existing infection control guidelines
Patients with respiratory symptoms.
Any
Maintain spatial distance of at least 1 m. Provide medical mask
if tolerated by patient.
Patients without respiratory symptoms.
Any
PPE as per existing infection control guidelines
Laboratory
Lab technician
Manipulation of respiratory samples.
Medical mask
Gown
Gloves
Eye protection (if risk of splash)
Administrative areas
All staff, including healthcare workers

Administrative tasks that do not involve contact with COVID-19 patients

No PPE required
Outpatient facilities
Consultation room
Healthcare workers

Physical examination of patient with respiratory symptoms.
Medical mask Gown
Gloves
Eye protection
Healthcare workers
Physical examination of patient without respiratory symptoms.
PPE according to standard precautions and risk assessment.
Patients with respiratory symptoms.
Any
Provide medical mask if tolerated.
Patients without respiratory symptoms.
Any
PPE as per existing infection control guidelines
Setting
Target personnel or patients
Activity
Type of PPE or procedure
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Cleaners
After and between consultations with patients with respiratory symptoms
Medical mask
Gown
Heavy duty gloves Eye protection (if risk of splash from organic material or chemicals). Boots or closed work shoes
Waiting room
Patients with
Any
Provide medical mask if
respiratory symptoms.
tolerated.
Immediately move the patient to an isolation room or separate area away from others; if this is not feasible, ensure spatial distance of at least 1 m from other patients.
Patients without respiratory symptoms.
Any
PPE as per existing infection control guidelines
Administrative areas
All staff, including healthcare workers
Administrative tasks
No PPE required
Triage
Healthcare workers
Preliminary screening not involving direct contact
Maintain spatial distance of at least 1 m. PPE as per existing infection control guidelines
Patients with respiratory symptoms.
Any
Maintain spatial distance of at least 1 m. Provide medical mask if tolerated by patient.
Patients without respiratory symptoms.
Any
PPE as per existing infection control guidelines
Points of entry
Administrative areas

All staff
Any

Maintain spatial distance of at least 1 m. No PPE required
Screening area
Staff
First screening (temperature measurement) not involving direct contact
Maintain spatial distance of at least 1 m. PPE as per existing infection control guidelines

Setting
Target personnel or patients
Activity
Type of PPE or procedure
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Staff
Second screening (i.e., interviewing passengers with fever for clinical symptoms suggestive of COVID-19 disease and travel history).
Medical mask Gloves
Cleaners
Cleaning the area where passengers with fever
Medical mask Gown
are being screened.
Heavy duty gloves Eye protection (if risk of splash from organic material or chemicals). Boots or closed work shoes
Temporary isolation area
Staff
Entering the isolation area, but not providing direct assistance.
Maintain spatial distance of at least 1 m. Medical mask
Gloves
Staff, healthcare workers
Assisting passenger being transported to a healthcare facility.
Medical mask Gown
Gloves
Eye protection
Cleaners
Cleaning isolation area
Medical mask
Gown
Heavy duty gloves Eye protection (if risk of splash from organic material or chemicals). Boots or closed work shoes
Ambulance or transfer vehicle
Healthcare workers
Transporting suspected COVID-19 patients to the referral healthcare facility
Medical mask Gown
Gloves
Eye protection
Driver
Involved only in driving the patient with suspected COVID-19 disease and the driver’s compartment is separated from the COVID-19 patient.
Maintain spatial distance of at least 1 m. PPE as per existing infection control guidelines
Setting
Target personnel or patients
Activity
Type of PPE or procedure
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Assisting with loading or unloading patient with suspected COVID19 disease
Medical mask Gown
Gloves
Eye protection
No direct contact with patient with suspected COVID-19, but no separation between
Medical mask
driver’s and patient’s compartments.
Patient with suspected COVID19 disease.
Medical mask
Cleaners
Medical mask
Gown
Heavy duty gloves Eye protection (if risk of splash from organic material or chemicals). Boots or closed work shoes

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USE OF MASK
There is no scientific evidence as on date to show the health benefit of using triple-layer surgical masks for the public in general. In fact, erroneous use of masks or continuous use of

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a disposable mask for longer than 6 hours or repeated use of the same mask may actually increase the risk of infection further.
The advisory for use of two types of masks (Triple layer surgical mask & N 95 Respirator) in present times is as below:
Triple-layer surgical mask is recommended for:
• All medical personnel including nursing and paramedical staff while interacting with
patients/suspects
• Doctors in screening centers/Private practitioners attending cases in general practice and other health workers working with them
• Suspect/probable/confirmed cases of COVID-19
• Close family contacts of such cases undergoing quarantine/surveillance
• The driver of the ambulances earmarked for transporting Suspects/probable/confirmed
cases
• Health workers involved in community surveillance contact tracing and health monitoring of cases at home or under home quarantine
• Security personnel working near an infected/potentially infected area like isolation ward/hospital, screening center, etc
N 95 Respirator is recommended for:
• Medical and nursing staff working in the Isolation ward involved in any aerosol
generating procedures like suction, intubation, nebulization, etc.
• Medical personnel collecting clinical samples from patients/suspects
• Medical and nursing staff involved in critical care in the Intensive Care Unit
• All personnel working in laboratories and handling and testing clinical samples
• The paramedic inside the ambulance if the performance of any aerosol-generating
procedures is contemplated (suction, oxygen administration by nasal catheter, intubation, nebulization, etc).
ISOLATION GUIDELINES
Isolation refers to separation of individuals who are ill and suspected or confirmed of COVID-19.
• All suspect cases should be kept in isolation till they are tested negative.
• Persons testing positive for COVID-19 to be hospitalized till 2 of their samples are tested
negative.
• Patients should be isolated in individual isolation rooms with negative pressure and at
least 12 air-changes per hour. These should not be a part of central air-conditioning.
• Post sign on the door indicating ‘Isolation area’.

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• The isolation ward should have dedicated lift/guarded stairs, separate entry/exit and should be in a segregated area where outsiders are not allowed.
• There should be double door entry with changing room and nursing station.
• Ensure that separate toilets, hand washing facilities and hand-hygiene supplies are
available for patient and staff.
Personnel
• Doctors, nurses and paramedics should be dedicated and not allowed to work in other patient-care areas.
• Visitors to the isolation facility should be restricted /disallowed. •HCW and attendants should wear appropriate PPE (including N95 masks)
• Minimum number of HCW to enter the room.
• Maintain a log of all persons who care for or enter the isolation rooms.
• Use dedicated or disposable noncritical patient-care equipment (e.g., blood pressure cuffs).
If equipment will be used for more than one patient, clean and disinfect such equipment
before use on another patient.
• HCP entering the room soon after a patient vacates the room should use respiratory
protection.
• The support staff engaged in cleaning and disinfection will also wear appropriate PPE.
• Environmental cleaning should be done twice daily and consist of damp dusting of
surfaces and floor mopping with sodium hypochlorite solution.
Checklist for isolation rooms
Eye protection (visor or goggles)
Face shield (provides eye, nose and mouth protection) Gloves
Reusable vinyl or rubber gloves for environmental cleaning Latex single-use gloves for clinical care
Hair covers
Particulate respirators (N95, FFP2, or equivalent)
Medical (surgical or procedure) masks Gowns and aprons
Single-use long-sleeved fluid-resistant Alcohol-based hand rub
Plain soap (liquid if possible, for washing hands in clean water) Clean single-use towels (e.g. paper towels)
Sharps containers
Appropriate detergent for environmental cleaning and disinfectant for disinfection of surfaces, instruments or equipment
Large plastic bags
Appropriate clinical waste bags
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INDIAN MEDICAL ASSOCIATION
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Linen bags
Collection container for used equipment
SAMPLE COLLECTION
Consider all specimens as potentially hazardous/ infectious
Wear appropriate PPE while collecting samples
•Essential samples:
Oropharyngeal swab (Throat swab)
AND Viral transport medium (3ml)
Nasopharyngeal swab
•Others samples:
BAL
Tracheal aspirate Wide mouthed container Sputum
• Lab confirmed patients:
Blood EDTA vial and plain vial
Stool & urine Wide mouthed sterile plastic container
• Collection of Oropharyngeal (OP) & Nasopharyngeal (NP) swabs: Annexure attached Collect samples within 3 days of symptom onset and not later than 7 days
Preferably before antimicrobial chemoprophylaxis and therapy
Only sterile dacron/ nylon flocked swabs to be used
Place them (OP & NP swab) in the same VTM
• Blood samples:
Collect only from lab confirmed positive cases
1. Plasma samples- collect in EDTA vials
2. Serum sample- Resin separator tubes
Consider all specimens as potentially hazardous/ infectious Place each specimen into a separate container and label it
• Labeling of samples : Patient name
ID number
Collection site
Date of collection Time of collection
• Triple packaging:
• Transport :
Send samples immediately at 4°C to the testing lab
• Storage :
2 to 8°C for 48hrs
-10 to -20°C after 48hrs within 7 days
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-70°C after one week
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INDIAN MEDICAL ASSOCIATION
MANUAL FOR HOSPITAL PREPAREDNESS AND MANAGEMENT OF COVID19
MANAGEMENT IN SURGICAL SPECIALITIES
Screening– All patients should be screened and asked for history of fever or acute respiratory infection (cough, sore throat, shortness of breath), history of travel or residing in affected country and contact with a confirmed COVID-19 case.
Core Team- Each surgical unit should have a core team comprising of at least one specialist, two medical officers and two staff nurses.
Designated suite for suspected patients
i. All surgical units should have a fully equipped and a designated ward/ labour room/ operation theatre for the management of patients with COVID-19. ii. Their location should ideally be nearest to the point of entry.
Transfer
i. Patients should wear a properly fitted N95 mask and should be transferred based on the identified pathway to minimize exposure to others. ii. HCW should wear PPE during treatment as long as they are in contact with the person iii. Family and visitors should be minimized
Elective surgery: If the patient is due for an elective surgery, the procedure should be deferred for at least 14 days.
Management of COVID-19 in Pregnancy
i.Patient in active labour (cervical dilatation >6cms)inform core team
• Not imminent delivery: offer caesarean sectiondesignated OTisolation ward
• Imminent deliverydesignated labour roomisolation ward ii. Patient not in labourisolation ward iii. Breastfeeding should ideally be deferred until confirmatory diagnosis excludes COVID19 infection in the mother.
Emergency Surgery
Restricted entry- Assigned surgical team
Occupancy– Maximum 6 persons (specialist, medical officer, anaesthetists, staff nurses) OT Attire- Appropriate PPE (N95 mask, face shield, disposable gown, double gloves)
Anaesthesia
i. Regional anaesthesia is recommended as this is a safer option as compared to general anaesthesia.
ii. If general anaesthesia is to be given, this should be with the routine biohazard measures implemented during and post procedure. The patient can then be transferred via a portable ventilator.
iii. Intubation and extubation should be done wearing a full PPE (N95 well fitted and face shield/ goggle). iv. The extubation of such patients should also be done in a negative pressure setting as to minimize the risk of aerosol transmission.
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v. Post-operatively, these patients should be managed in the isolation ward as per protocol. Consider thromboprophylaxis throughout the hospital stay.
Cleaning and disinfection of designated OT
• Appropriate PPE should be worn for cleaning and disinfection
• Remove all portable equipment.
• Always clean from more clean to less clean area.
• Restrict personnel entering after cleaning.
• If blood spill is present, disinfect with 1% sodium hypochlorite before wiping
• Discard used PPE (gloves- red bag/ gown cap/mask- yellow bag)
Area/ Item
Method
OT table, sitting stools, IV stands, basin stands, X-ray view boxes, stainless steel surfaces
Clean with detergent and hot water, then with Virex 0.4%
Over head lights, doors, glass inserts
Clean with Virex 0.4%
Storage shelves
Damp dusting with 1% sodium hypochlorite
Suction bottles
Empty, clean and disinfect by immersing in 1% sodium hypochlorite solution for 20 minutes
Transport vehicles
Clean with 1% sodium hypochloride
Floor
2 buckets (i) wet mopping with hot water and detergent (ii) mopping with1% sodium hypochlorite
Used instruments
Send to CSSD for sterilization
Biomedical Waste Management (For OTs)
• Sanitation workers should wear PPE (3-layer mask, splash-proof apron, nitryl gloves, gum boots and safety goggles)
• Use double-layered bag
• Label as COVID-19 waste
• Maintain separate record of waste generated
• Use dedicated vehicle to collect COVID-19 waste
• Surface of containers, bins, trolleys used for storage and transport should be
disinfected using 1% sodium hypochlorite
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INDIAN MEDICAL ASSOCIATION
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ENVIRONMENTAL CLEANING
Due to the potential survival of the virus in the environment for about a week, the premises and potentially contaminated areas should be cleaned beforetheir reuse.
Personal protective equipment (PPE):
1. Appropriate PPE to be worn while carrying out cleaning & disinfection work
2. Avoid touching eyes, nose and mouth
3. Gloves should be removed and discarded if they become soiled or damaged.

Area/Item

Method

Frequency
General cleaning (floor, walls, washrooms, lifts)
2 buckets (i) Hot water and detergent (ii) 1% Sodium hypochlorite
Thrice a day
Tables, chairs, benches, cupboards, bedrails, lockers, storage shelves, cots, etc
Damp dusting with 1% Sodium hypochlorite
Thrice a day
Staircase railings
3 Buckets (i) Water (ii) Water and detergent (iii) 1% Sodium hypochlorite
Thrice a day
Doorknobs, switchboards, lift buttons
Wipe with Virex 0.4%
Thrice a day
Telephones
Clean with 70% alcohol
Thrice a day
Soiled beddings, towels, clothes, curtains
Machine wash with warm water and detergent at 70°C for 25 minutes
As per requirement
Mattress/ pillow with rexin cover
Wipe with 1% Sodium hypochlorite
As per requirement
Mattress/ pillow without rexin cover
Dry in bright sunlight for 1-2 days
As per requirement
Toilet pot/ lid
Clean with soap water, then with 1% sodium hypochlorite using long-handle angular brush
Twice a day
Air conditioning system
Clean and disinfect
Once a week
Transport disinfection
Spray 1% sodium hypochlorite
Twice a day
*Disinfect all cleaning equipment including buckets after use and before cleaning other area *Discard used PPE
• Masks- yellow bag
• Gloves- red bag
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*Discard mops & wiping cloth in yellow bag
*Hands should be washed with soap and water immediately following completion of cleaning * Switch off central air condition in the room of suspected case
* Spray 1% sodium hypochlorite wherever indicated
Fogging (when indicated): 1 litre of 20% v/v solution (hydrogen peroxide 11% w/v with 0.01% w/v diluted silver nitrate) for 1000 cu.ft. of space in 60 min
IN HOUSE PRODUCTION AND DISTRIBUTION OF HAND RUB Reagents for formulation:

Reagents

Final recommended concentrations
Isopropyl Alcohol (99.8%)
75% (v/v)
Hydrogen Peroxide(3%)
0.125%(v/v)
Glycerol (98%)
1.45%(v/v)
Sterile distilled water

Other Materials required:
• 50-100 litre plastic tanks (preferably in polypropylene or high density polyethylene)
• Wooden, plastic or metal paddles for mixing
• Measuring cylinders and measuring jugs
• Plastic or metal funnel
• 500 ml plastic bottles for dispensing
• An alcoholometer: the temperature scale is at the bottom and the alcohol
concentration (percentage v/v) at the top.
Method of Preparation:
Reagents
For 5 litres
For 10 litres
For 20 Litre
For 50 Litre
Isopropyl Alcohol (99.8%)
3757ml
7515ml
150300ml
37575ml
Hydrogen Peroxide(3%)
208ml
417ml
834ml
2085ml
Glycerol(98%)
73ml
145 ml
290ml
725ml
Sterile distilled water
961ml
1923ml
3846ml
9615ml
Procedure:
• The required amount of alcohol is poured in the tank.
• Hydrogen peroxide is added using the measuring cylinder.
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• Glycerol is added using a measuring cylinder. As glycerol is very viscous and sticks to the wall of the measuring cylinder, it should be rinsed with some sterile distilled and then emptied into the bottle/tank.
• Add the required amount of distilled water to make the final volume.
• The solution is mixed by shaking gently where appropriate or by using a paddle.
• Immediately dispense the solution into dispensing bottles (500 or 100 ml plastic
bottles), and place the bottles in quarantine for 72 hours before use. This allows time for any spores present in the alcohol or the new/re-used bottles to be destroyed
Quality Control:
• Verify the alcohol concentration with alcoholmeter for every lot. The accepted limits should be ±5% of the target concentration (75-85%).
• Assess the microbial flora of the user before and after application of the hand rub.
Labeling:
Labeling should include the following:
• Name of institution
• WHO-recommended handrub formulation
• For external use only(Not for sale)
• Avoid contact with face
• Keep out of the reach of children
• Date of production and batch number
• Use: Apply 2-3ml of alcohol-based handrub and cover all surfaces of the hands
andrub until dry
• Composition: isopropyl alcohol, glycerol and hydrogen peroxide
• Caution: Dangerous if ingested. Keep away from flame and Heat (Highly Inflammable)
Risks/Precautions concerning the use of alcohol-based hand rub preparations: Fire/ General:
• Do not produce in quantities exceeding 50 litres locally. If producing in excess of 50 litres, produce only in central pharmacies with specialized air conditioning and ventilation.
• Since undiluted isopropyl alcohol is highly flammable, production facilities should directly dilute it to the desired concentrations.
• Involve fire officers, fire safety advisers, risk managers, and health and safety and infection control professionals in risk assessments.
• Risk assessment should take into account: – The location of dispensers –The storage of stock
–The disposal of used containers/ dispensers and expired stock.
• Store away from high temperatures or flames
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• Water or aqueous (water) film-forming foam (AFFF) should be used in case of fire; other types of extinguishers may be ineffective and may spread the fire over a larger area rather than put it out.
Ingestion:
• In areas where there is thought to be a high risk of ingestion, a staff-carried product is advised.
• If a wall-mounted product is used, consideration should be given to small bottles.
• Product containers may be labelled as “antimicrobial handrubs” with a warning of
dangers associated with ingestion.
Cleaning and disinfection of reusable hand rub bottles
• Reusable bottles should never be refilled until they have been completely emptied and then cleansed and disinfected.
• Empty bottles should be brought to a central point to be reprocessed using standard operating procedures.
• Bottles should be thoroughly washed with detergent and tap water.
• Disinfection should be done by
Chemical disinfection– Soak the bottles in a solution containing 1000ppm of chlorine (0.1% solution of sodium hypochlorite) for a minimum of 15 minutes and then rinse with sterile/cooled boiled water.
• Drying: Bottles should be left to dry completely upside-down and closed with a lid.
• Storage: Dry bottles should be stored, protected from dust, until use.
BIOMEDICAL WASTE MANAGEMENT
The guidelines are required to be followed by all areas of the hospital in addition to existing practices under BMW Management Rules, 2016.
1. Keep separate colour coded bins/bags labelled as ‘COVID-19 Waste’ and maintain separate record of waste generated from COVID-19 isolation wards.
2. Double-layered bags (using 2 bags) should be used for collection of waste from COVID-19 isolation wards
3. COVID-19 waste should be lifted by dedicated trolleys directly from ward into
CBWTF collection van or use a dedicated collection bin labelled as ‘COVID-19’ to
store waste temporarily prior to handling over to CBWTF.
4. The inner and outer surface of containers used for storage of COVID-19 should be
disinfected with 1% sodium hypochlorite.
5. Dedicated sanitation workers should be deputed for BMW and general solid waste.
Moreover, the authorised collector of medical waste should use separate vehicle for
 
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collecting COVID-19 waste and vehicle should be sanitised with sodium hypochlorite after every trip.
HANDLING OF DEAD BODY Isolation Room
• The dead and bereaved should be respected at all times.
• Bathing, hugging, etc. of the dead body should not be allowed.
• All tubes, drains and catheters on the dead body should be removed and puncture
holes or wounds should be disinfected with 1% hypochlorite and dressed with impermeable material.
• Plug oral, nasal orifices of the dead body to prevent leakage of body fluids.
• If the family of the patient wishes to view the body, they may be allowed with the
standard precautions.
• Place the dead body in leak-proof plastic body bag and exterior of the bag to be decontaminated with 1% hypochlorite.
• All used/ soiled linen should be handled with standard precautions, put in biohazard bag and the outer surface of the bag disinfected with hypochlorite solution.
• All used equipment should be autoclaved or decontaminated with disinfectant as per infection prevention control practices
Mortuary
• Mortuary staff handling COVID dead body should observe standard precautions.
• Dead bodies should be stored in cold chambers maintained at approximately 4°C.
• Environmental surfaces, instruments and transport trolleys should be properly
disinfected with 1% Hypochlorite solution.
• Embalming of dead body should not be allowed
• Autopsies should be avoided. If autopsy is to be performed for special reasons, the
infection prevention control practices should be adopted
• After transportation of the body to cremation, the vehicle will be decontaminated with 1% sodium hypochlorite.
Crematorium
• At the crematorium, the staff and family will practice standard precautions.
• Large gathering at the crematorium/ burial ground should be avoided as a social
distancing measure.
• The ash does not pose any risk and can be collected to perform the last rites.

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SECTION B
NON COVID FACILITY
INTRODUCTION

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Covid-19 has affected all areas of a life and the worst affected sector is healthcare. Therapeutic procedures of different specialties are stopped due to various reasons and this has caused lot of problems to the patients and institutions. Non Covid patients are ignored due to various reasons like directives from authorities, safety of patients, safety of healthcare personals etc. This has caused increased morbidity to many patients. Also, we have to consider the safety of patients and the safety of the healthcare personnel on restarting the procedures.
The problems facing by institutions are
1. Severe economic crisis even leading to closedown of hospitals
2. Unemployment of doctors and paramedics
3. Lack of PPEs and safety devices
4. Infection risk of healthcare personals
Problems for the patients are
1. Denial of treatment of non covid patients
2. Increased cost of treatment
3. Availability of health care facilities and doctors
4. Developing complications due to delayed treatment
Covid is progressing and a total remedy of the problem is a difficult
task to achieve in the immediate period. It may be unwise to delay the treatment to the needy patient and hence the committee was asked to examine the requirements to start the procedures.
As health care providers we should provide timely surgical care to patients presenting with emergency, semi emergency and all surgical and gynaec conditions. It is also important that all healthcare establishments should start functioning for providing treatment facilities to non covid patients.
It is absolutely necessary that the institutions take appropriate safety measures to patients and HCW during the pandemic situation
APPOINTMENTS:
Spaced appointments may be given to avoid crowding.
ENTRY TO THE HOSPITAL:
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Make a single entry point to the clinic/ hospital with screening of the patient and bystanders. A self declaration form to be given to the patients and asked to fill up and sign. ( sample attached). The staff manning this area can use a three layer mask and gloves. Hand washing facility to be provided outside the entry point.
RECEPTION & REGISTRATION:
An additional waiting area may be arranged in outdoor premises. Social distancing norms have to be kept.
TRIAGING:
Separate triage and resuscitation area for suspected covid, unscreened patients attending the ED to be arranged. The doctor & staff manning the area should have N95 mask, face shield etc.
OPDs:
Provide hand sanitizers outside the consultation rooms.
Ask the patient to cover nose and mouth using towel, cloth or mask before entering.
Keep the patient seated at a distance of 11/2 metres.
If the patient has to be examined use three layer mask and disposable gloves ( non sterile is sufficient).
Avoid examining nose , mouth or throat. If examination is mandatory use n95 mask/ face shield
Clean the seat and table with sodium hypochlorite solution (1%). Any material discarded by the patient also may be disinfected with hypochlorite.
As far as possible don’t allow any accompanying persons inside.
Better avoid air conditioned rooms and try to keep windows open.
Use non contact thermometer
Floors and furniture to be periodically cleaned by hypochlorite solution.
Periodic cleaning of mobile, Stethoscope, etc. with spirit.
Never touch your nose, mouth, eyes &face during or after examining the patient. Use hand sanitizers frequently.
Telephonic consultations can be offered for routine follow up and minor ailments.
HAND HYGIENE:
Hand wash / hand rub between patients and before and after screening. Effective Hand washing / Hand hygiene is the most important measures during direct patient care. Choose either alcohol-based Hand rub (20-30 sec) or Hand wash with Soap & water (40-60 secs). Avoid touching possibly contaminated areas / objects. Ensure availability of Alcoholic Hand rubs and Handwashing facilities (preferably elbow operated taps in clinical areas). Dispose the waste in appropriate BMW bins as per the policy. Infection control educative & Information posters should be displayed.
PERSONAL PROTECTIVE EQUIPMENT (PPE):
Wear a Triple layered Medical mask while handling patients- suspected / confirmed. N-95 respirator/FFP-2 mask including gloves, long-sleeved non-permeable gown, eye protection/ face shield – while collecting samples for COVID testing & performing aerosol
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generating procedures, such as -Tracheal intubation, Non-invasive ventilation (avoid if possible), Tracheostomy, Cardiopulmonary resuscitation, Manual ventilation before intubation Bronchoscopy etc. Medical masks can be worn for 4-6 hours and N-95 respirator for 6-8hrs- ideally. Masks should be carefully handled and ideally discarded in yellow bin after use. Everyone who needs to wear N95 respirator should be trained and fit test to be done at-least in once in an year.
Wear PPE before patient contact and remove after coming out of patient care area. Do not touch. Detailed guidelines attached
XRAY, SCAN AREA:
Patients to use masks. No bystanders to be allowed. Try avoiding occupying same room. Staff to use 3 layer masks and face shields.
PHARMACY: Waiting area to follow social distancing norms
LAB:
Avoid crowding at sample collection, result despatch areas. Staff at the sample collection area to use 3 layer masks, face shields and gloves. Change gloves after each collection
WAITING AREAS:
Ensure strict social distancing in the various areas especially waiting areas of the clinic/hospitals. The waiting areas may be kept outside with chairs at more than one metre distance.
ICU:
Patients beds are spaced 1 meter apart. Only essential staff should enter the critical care areas. Doctor and the assisting HCWs should wear three layered medical masks. In case of intubation use N 95 masks. As far as possible avoid NIV.
Cleaning / Housekeeping staff – N-95 respirator, goggles, gown, heavy duty gloves, boots and hood – Ideal
Floor cleaned with 1% sodium hypochlorite or any approved disinfectant 3-4 times a day (6-8 hourly). Medical equipment –cleaned and disinfected after use and between patients with alcohol or manufacturer approved disinfectant. Clean High touch points once every 3-4 hours. Hand wash / hand rub between patients and before and after PPE use.
PROCEDURES & OPERATION THEATRE:
STARTING ELECTIVE PROCEDURES
Covid situation in the country may prevail for another few months. Hence the procedures cannot wait indefinitely. START DOING ALL THE PROCEDURES INCLUDING
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ELECTIVES. Only the number of cases have to be decreased with time gap between each procedure to undertake cleaning and disinfection. With adequate PPE. Routine theatre dress, 3-layer masks etc can be used for procedures in Non covid patients.
PRE-OPERATIVE / PROCEDURE SCREENING TEST FOR COVID
Although it is ideal to test all patients for Covid, it is impractical due to the following reasons. (i) Current guidelines by GOI does not permit Covid test for pre-operative screening. (ii) RT- PCR facility will be permitted only in NABL accredited labs by ICMR. (iii) PCR is test is not very sensitive and hence a negative test does not guarantee Covid free status
HENCE PRE-OPERATIVE COVID SCREENING IS NOT ROUTINELY RECOMMENDED UNTIL THE GUIDELINES CHANGE
MODIFICATION OF PROCEDURES
Modification of Procedures: – Avoid lap surgeries and prefer open surgery. Spacing of surgeries at least 1 hour . Drills and Trephines may be less used with adequate precautions.
ANAESTHESIA
Intubation is an aerosol generating procedure which carries more risk. Hence GA can be avoided as far as possible. Use N95 masks, Face shields, plastic covers etc for GA. Nebulisation also to be avoided. Anaesthesia circuit should have HEPA filters in expiration limb.
Floor Cleaning with 1% sodium Hypochlorite solution with all windows and Doors open and go for second line cleaning with Lysol / alcohol or any approved disinfectant after every procedure. All staffs should wear PPE units and Hoods. Anaesthetist performing aerosol generating procedures should wear N-95 respirator, Face shield / goggles, water resistant gown, double gloves, Apron (optional),shoe cover and hood. All elective and emergency surgeries & invasive procedures – consider all as COVID positive and (Xray chest /CT chest, CBC, LDH, AST/ALT) if well within normal, proceed with routine OT precautions and perform surgery. Only required staff should be allowed inside OT.
If COVID positive (as per current guidelines, patient should be referred to government facility ) and in an emergency where surgery can’t be postponed – Stop Positive pressure & smoke extraction, intubation & extubation in isolation room (separate room) , with minimum staff. All should wear – N-95 respirator, face shield, coverall, Double / triple gloves, shoe cover, water resistant gloves.
High cleaning of the entire OT by Cleaning / Housekeeping staff wearing N-95 respirator, goggles, gown, heavy duty gloves, boots. GA may be avoided as far as possible, prefer regional anaesthesia. If intubation is a must surgical team enter only after the intubation of the patient.
8. Use minimal time for surgery with optimum staff. For prolonged surgery multiple team should be kept ready .
8. Plan surgery accordingly as Plan I and Plan II
Plan I – assume all as COVID positive and take universal precautions
Plan II – screen patients and plan according to the RT PCR test
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INFECTION CONTROL
LINEN HANDLING: All used linen should be handled by HCWs with standard precautions. Used linen should be handled as little as possible with minimum agitation to prevent possible contamination and generation of aerosols in the areas. Soiled linen should be placed in clearly labelled, leak proof bags or containers, carefully removing any solid excrement and putting in covered bucket to dispose of in the toilet or latrine. Curtains/fabrics/ quilts preferably washed using the hot water cycle. Washed with detergent at 70oC for at least 25 minutes. Contaminated linen should be washed in 60-90 C water with detergent and soaked in 0.5% sodium hypochlorite for 20 -30 mins. Finally rinsed with clean water and allowed to dry in sunlight.
CLEANING IN NON- CLINICAL AREAS (Annexure-2)
General cleaning- Detergent and Water (1% Sodium Hypochlorite can be done) Scrub floors with water and detergent, Clean with plain water Allow to dry.1% Sodium Hypochlorite mopping can be done..
IN PATIENT AREAS
Restrict visitors and bystanders. Open doors and windows while taking rounds.
Use hand sanitizers after seeing each patient. Ear mark isolation rooms and dedicated ICU for Suspected Covid patients.
INCIDENTAL COVID
The management of incidental Covid is attached.
ISOLATION FACILITY:
Well-spaced & ventilated room preferably with separate entry and exit. Even if there is AC facility, equip with exhaust fan. Minimize patient’s belongings. Only essential staff should enter the room. Adequate resources for Hand hygiene & PPE, N-95 respirator used for aerosol generating procedures.
STAFF PATTERN: at a given time only one third or the half the staff should be deployed and they should work for 7 to 10 days depending upon the situation in the hospital. If any patient becomes covid positive, the functioning of the hospital will not be affected.
QUARANTINE FACILITY:
Accommodation for quarantined staff if required to be arranged
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Guide line for cleaning

Annexure -3 Wearing of Masks and PPE units and its removal

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PPE – Face shield and how wearing -Annexure- 3
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Guidelines to be followed on detection of suspect/confirmed COVID-19 case in a non-
 
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COVID Health Facility
1. Background
There have been some instances of hospitals having closed down as few health care workers (HCW) working there turned out to be positive for COVID -19. Also some non-COVID health
facilities have reported confirmation of COVID-19, in patients admitted for unrelated/nonrespiratory
illness, causing undue apprehension among healthcare workers, sometimes
leading to impaired functionality of such hospitals.
Although Ministry of Health & Family Welfare has issued comprehensive guidance to prevent occurrence of Hospital Acquired Infection (HAI) in health facilities, the practice of universal precautions might still be lacking in many of our hospitals. A COVID-19 case with mild/asymptomatic/atypical presentation may go undetected and inadvertently transmit
the infection to other patients and healthcare workers, putting these individuals at risk of contracting disease and compromise the functionality of the healthcare facility.
2. Purpose of document
This document aims to provide guidance on action to be taken on detection of suspect/confirmed COVID-19 case in a healthcare facility.
3. Scope
This document in intended for both (i) COVID-19 healthcare facilities (public and private) which are already receiving or preparing to receive suspected or confirmed COVID-19 patients as well as (ii) Non-COVID healthcare facilities.
4. Institutional arrangement
The Hospital Infection Control Committee (HICC) has well-defined composition, roles and responsibilities. This committee is responsible for establishing a mechanism for reporting of development of symptoms suggestive of COVID-19 in HCW. These include surveillance for fever/cough/breathing difficulty through either self-reporting or active and passive
screening at the beginning of their shift. The Committee will also monitor patients (who have been admitted for non-COVID illness) for development of unexplained fever/cough/breathing difficulty during their stay.
HICC will ensure that existing IPC guidelines against such high risk situations must be audited, updated and reiterated to all HCW. Further, all IPC guidelines will be strictly adhered to and followed at all times. As a matter of abundant precautions for hospitals located in proximity/catering to COVID-19 containment zone/s it might be desirable to treat all patients as suspect COVID-19 case until proven otherwise and exercise standard care. Whenever a non-COVID patient or any healthcare workers is suspected to have COVID like symptoms/tests positive for COVID-19, the HICC will come into action, investigate the matter and suggest further course of action as described below.
4.1 Action to be taken on detection of COVID -19 case in non-COVID health facility When a positive COVID-19 patient is identified in a health care facility, not designated as COVID-19 isolation facility:
• Inform the local health authorities about the case
• Assess the clinical status of the patient prior to referral to a designated COVID facility
• The patient should be immediately isolated to another room (if currently being managed
in a shared ward/room). If the clinical condition permits, such patients should be
masked and only a dedicated healthcare worker should attend this case, following due precautions.
• If the clinical status of the case permits, transfer such case to a COVID-19 isolation
facility (Dedicated COVID Health Centre or dedicated COVID Hospital), informing the facility beforehand about the transfer, as per his/her clinical status, test results (if
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available), with information to local health authority. Complete case records of such patients must be made available to the receiving hospital.
• Follow appropriate standard precautions while transporting the patient
• This should be followed by disinfection procedures at the facility and the ambulance • All contacts of this patient (other patients being managed in the same room or ward, healthcare workers who have attended to him/her, support staff who may have come in close contact, caretaker/visitors etc.) should be quarantined and followed up for 14 days. Their details must also be shared with the local health authorities.
• All close contacts (other HCWs and supportive staff) of the confirmed case should be put on Hydroxychloroquine chemoprophylaxis for a period of 7 weeks, keeping in mind the contraindications of HCQ.
• If a healthcare worker is suspected to have contacted the disease, the following additional action needs to be performed.
4.2 When a suspect/confirmed COVID-19 HCW is identified
• HCWs developing respiratory symptoms (e.g. fever, cough, shortness of breath) should be considered suspected case of COVID-19.
• He/she should immediately put on a facemask, inform his supervisor and HICC. He/she should be isolated and arrangement must be made to immediately to refer such a HCW to COVID-19 designated hospital (if not already working in such a facility) for isolation and further management.
• He/she should be immediately taken off the roster
• Rapidly risk stratify other HCWs and other patients that might have been exposed to the suspect HCW and put them under quarantine and follow up for 14 days (or earlier if the test result of a suspect case turns out negative). Their details must also be shared with
the local health authorities.
• All close contacts (other HCW and supportive staff) of the confirmed case should be put on Hydroxychloroquine chemoprophylaxis for a period of 7 weeks, keeping in mind the contraindications of the HCQ.
• All health facilities (HCF) must have a staffing plan in place including a contingency plan for such an event to maintain continuity of operations. E.g. staff in HCF can be divided into groups to work on rotation basis every 14 days and a group of back up staff which is pooled in case some high risk exposure/HCW with suspected COVID-19 infection is detected.
• Ensure that the disinfection procedures are strictly followed.
Once a suspect/confirmed case is detected in a healthcare facility, standard procedure of rapid isolation, contact listing and tracking disinfection will follow with no need to shut down the whole facility.
5. Decision on further /continued use of non-COVID facilities where a single/multiple COVID-19 case has been reported
The likely scenarios could be:
– Socio-demographic reasons:
a) Hospital’s catchment area is a large cluster of COVID-19.
b) Catchment area is having a population which has a large number of vulnerable individuals having multiple co-morbid condition, poor nutritional status and/or
having individuals not able to practice social distancing e.g. slum clusters.
– Internal Administrative Reasons:
a) The health facility is not up to the mark in IPC practices.
b) Non-fulfilment of guidelines regarding triaging of patients in the outpatient
department and emergency.
Based on the scope of the cluster and degree to which the hospital has been affected (HCW
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patients, and HCW contacts), degree of the risk to the patients visiting the hospital such as those with chronic diseases etc. the decision can be made based on a risk assessment to:
• If the hospital authorities are reasonably satisfied that the source case/s have been identified and isolated, all contacts have been traced and quarantined and adequate disinfection has been achieved, the hospital will continue to function.
• In addition to steps taken above, if the health facility still continues to report new hospital acquired COVID-19 cases in the following days, it would be advisable to temporarily close the defined section of the health facility where the maximum number of HAI is being reported. After thorough cleaning and disinfection it can be put to use again.
• Despite taking the above measures, if the primary source of infection could not be established and /or the hospital is still reporting large number of cases among patients
and HCWs a decision needs to be taken to convert the non-COVID health facility into a COVID health facility under intimation to the local health department. In such a scenario, the entire healthcare workers of the facility should be oriented in Infection Prevention
and Control practices and other protocols for which guidance is available at http://www.mohfw.gov.in.
6. Follow up actions
When a non-COVID health facility reports a COVID-19 case, the HICC will ensure the following in order to minimize the possibility of an undetected contact/case amongst other patients/HCWs:
• Ensure that active screening of all staff at the hospitals is done daily (by means of thermal screening especially at the start of shift)
• All healthcare and supportive staff is encouraged to monitor their own health at all the time for appearance of COVID-19 symptoms and report them at the earliest.
• Be on the lookout for atypical presentation (or clinical course) of admitted patients
• Standard precautions to be followed diligently by all
• Follow all guidelines regarding triaging of patients in hospital emergency and outpatient departments.
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HOSPITAL PREPAREDNESS FOR COVID 19 / EPIDEMIC
INTRODUCTION
Hospitals and other healthcare facilities play a critical role in national and local responses to emergencies, such as communicable disease epidemics
OBJECTIVES:
⚫ Established Risk Management Program
⚫ Established Emergency Response Plan
⚫ Defined Roles
⚫ Established Communication mechanism
⚫ Able to adapt to challenges of an Epidemic
⚫ Appropriate resources in sufficient quantities
⚫ Addressed the emotional, physical, mental and social needs of the staff and families
STRATEGIES:
⚫ Existing plans and capacity to cope with epidemics
⚫ Hospitals capacity to cope with non epidemic emergencies ⚫ The range of services which the hospital normally provides
POTENTIAL PITFALLS
⚫ Amplifying an epidemic
⚫ Overwhelming demand for health care ⚫ Overwhelming complexity
⚫ Limited time to forge partnerships
⚫ Difficulty in integrating the hospital
OVERCOMING PITFALLS
⚫ Implement infection prevention and control measures ⚫ Prepare for any and all emergencies
 
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⚫ Train hospital staff
MANAGEMENT
Goals
⚫ ⚫
To ensure that the hospital is at all times in a state of preparedness to participate fully, efficiently and effectively in the coordinated health-sector response to an emergency, such as a communicable disease epidemic
To ensure that the hospital has established the mechanisms and procedures—including those for more strategic all-hazards emergency risk assessment and specific epidemic event risk assessment, prevention, preparedness, response and recovery—that are needed for overall coordination of the hospital’s epidemic risk management activities
General principles
⚫
⚫
⚫ ⚫
⚫
Tobepreparedtofaceanyriskoremergency,ahospitalshouldhaveinplaceapermanent Hospital Emergency Committee responsible for developing the Hospital Emergency Risk Management Programme, of which an Emergency Response Plan is an essential component.
The Hospital Emergency Management Committee should include representatives of the hospital’s main activities, including administration, medical and nursing care, emergency department services, infection prevention and control, pharmacy services, laboratory services, security, engineering and maintenance, human resources, laundry, food services, cleaning and waste management, and communication.
Specific measures needed to cope with an epidemic may be included in a hospital’s Epidemic Sub-plan annexed to the Hospital Emergency Response Plan.
TheHospitalEmergencyCommitteealsoestablishesanIncidentCommandGroup,which is responsible for adapting the hospital incident management system and the all hazard Hospital Emergency Response Plan (and its annexed Epidemic Sub-plan) to produce an Incident Action Plan that specifies the tasks needed to respond specifically to the current emergency.
The Hospital Emergency Committee, Emergency Risk Management Programme, Emergency Response Plan, Incident Command Group and Incident Action Plan form a preparedness and response system that ensures the coordination of all the activities required to prepare for and respond to an emergency.
Basic requirements
⚫ A permanent Hospital Emergency Committee chaired by a hospital executive or senior manager
⚫ A Hospital Emergency Risk Management Programme developed and maintained by the Hospital Emergency Committee
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⚫ An Incident Command Group established by the Hospital Emergency Committee
⚫ An all-hazards Hospital Emergency Response Plan that includes an Epidemic Sub-plan
specifying the measures needed to cope with an epidemic
⚫ An Incident Action Plan developed by the Incident Command Group
HOSPITAL EMERGENCY COMMITTEE
The Hospital Emergency committee will plan, co ordinate and execute the epidemic management strategy of the hospital.
It will set up plan & facilities for
⚫ EMERGENCY RISK MANAGEMENT: The plan for emergency risk management is
prepared
⚫ EMERGENCY PREPAREDNESS: The preparations to be done in case an emergency situation comes.
⚫ EMERGENCY RESPONSE PLAN: The actions which will be taken when an emergency situation comes.
⚫ INCIDENT COMMAND GROUP: The command group will control the activities undertaken when an cases of an epidemic comes
⚫ INCIDENT ACTION PLAN: The activities undertaken during the epidemic
⚫ EMERGENCY CO ORDINATION CENTRE: Area where incident command group
meets.
COMPONENTS
Each of the committees should prepare a plan for their hospital using the following template
1. GOAL
2. GENERAL PRINCIPLES
3. BASIC REQUIREMENTS
4. PREPAREDNESS TASKS
5. RESPONSE TASKS
6. RECOVERY TASKS
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FIELDS
⚫ INFECTION PREVENTION & CONTROL : Strategies for infection prevention and control in the hospital during the epidemic.
⚫ COMMUNICATION :Communication between staff inside the hospital, with the patients and their relatives, relatives of the staff, public, media and the authorities.
⚫ HUMAN RESOURCES : The management of staff in the hospital during epidemic. Doctors to work in spite of their specialisations. The staff may have to stay in the hospital. Recruitment of additional manpower as situation demands and arrangements for it. Staff to be posted as per their competency
⚫ LOGISTICS: The arrangements for transportation, ambulance, transport of supplies, medicines, water etc to be looked after. Ambulance arrangements and patient transport.
⚫ HOSPITAL PHARMACY: Continuous supply of medicines according to the needs. Stocke and supply to be planned now.
⚫ HOSPITAL LABORATORY: Plan for all the investigations required during the epidemic. Testing facility for COVID 19 also may be required if government directs.
⚫ CONCURRENT EMERGENCIES; The hospital should also be prepared to deal with other emergencies attending the hospital.
⚫ ESSENTIAL SUPPORT SERVICES
➢ Food & Nutrition: food for patients, relatives, staff etc to planned. Sufficient stocks to be
procured early in case of probable lock down.
➢ Security: Security of patients, relatives staff and equipments to be planned.
➢ Engineering & Maintenance: The arrangements and modifications to be made in the hospital. Eg. Exhaust fans in rooms to maintain negative pressure.
➢ Laundry, Cleaning & waste management: Cleaning of Linen and equipments. Management of general waste, liquid waste and BMW.
➢ Mortuary services:
⚫ CONTINUITY OF ESSENTIAL HEALTH CARE SERVICES :Although the hospital is dealing with emergencies essential health care services has to be continued and plan to be prepared.
⚫ PSYCHOLOGICAL & SOCIAL SUPPORT SERVICES: Support for patients, relatives, staff, relatives of staff etc to be taken care of
⚫ PATIENT MANAGEMENT: Management of patients as per the guidelines provided by the authorities.
⚫ SURGE CAPACITY: The maximum intake of the hospital in the scenario of an epidemic. All the planning has to be done as per the surge capacity.
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JOB CARDS
It will be ideal to assign persons and prepare job cards for designated persons so that, the duties can be designated to respective persons. Model job cards are attached below
JOB CARD
HOSPITAL INFECTION CONTROL
Responsibility : ……………………………………………………………. Coordinators : ………………………………………………………………
 

COVID 19 TREATMENT FACILITY
• • •
• •
• • • •
• • • •
To monitor the overall infection control activities
To ensure adequate supplies of disinfectants, hand sanitizers and liquid soaps.
All donning and doffing areas to be monitored and to make sure the presence of an observer in these areas.
PPEs to be issued to the staff as per the instruction of HIC Team
To ensure the rationale use of PPE. As PPEs are to be used based onthe risk profile of the health care worker.
To train staffs regarding donning and doffing of PPE.
To ensure adequate disinfection of all medical equipment.
To monitor the isolation facilities.
To ensure regular health monitoring of doctors and other staffs working during an epidemic. In case of any symptoms to inform the medical board.
Continuous monitoring of housekeeping activities and to increase the cleaning frequency. Supervision of handling and transportation of infected linen.
To ensure proper disposal of biomedical waste.
To be available to clear any queries regarding infection control activities. STATION :
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COVID 19 TREATMENT FACILITY
JOB CARD
JOB CARD COMMUNICATIONS
RESPONSIBILITY: ………………………………………………………. CO ORDINATOR : …………………………………………………………
• To make all arrangements for internal communications inside the hospital, communication between ICT and staff, management and staff etc
• To communicate with relatives of patients admitted in the hospital with covid 19
• To communicate with local administrative bodies authorities (DMO,Collector,
Police etc) and recieve communications from them
• To communicate with family members of staff working in the Covid 19 treatment
facility
• To facilitate communication with the media by the medical board.
• Maintain an Information Desk at the reception area.
STATION:
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COVID 19 TREATMENT FACILITY
JOB CARD
JOB CARD
ED / TRIAGE AREA
Responsibility : …………………………………………….. Coordinator : ……………………………………………..
• Clear and organize the Triage area.
• Allot emergency residents & nursing staff to the Triage area
• To identify the persons for giving information to the incident command team
• Receive the patients on arrival and supervision of primary triaging.
• Shift the patients to the designated area as per the triage and allot a nurse to man this area.
• Shift patients requiring acute resuscitation to the resuscitation ICU.
• Informing the incident command team about the statistics.
• To arrange the additional requirement of trolleys and wheel chairs
• Arrange separate path and separate staffs for epidemic and non epidemic patients
• To make sure epidemic and non epidemic patients are treated and shifted in proper designated channel.
• Shift those received dead, to the mortuary after identification and other medico legal procedures.
• Documentation of overall activities.
STATION:
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COVID 19 TREATMENT FACILITY
JOB CARD
JOB CARD CONTINUITY OF ESSENTIAL SERVICES
RESPONSIBILITY: ……………………………………………………………………… CO ORDINATOR : ………………………………………………………………………
• To ensure services of emergency department of the hospitals for conditions which require early intervention and concurrent emergencies.
• To ensure the defined services of the hospitals are carried out on a priority basis unless otherwise directed by the authorities.
• Ensure that all the intensive care areas, high dependency units, theatres, labour rooms and procedure rooms are kept ready to receive any patient requiring urgent intervention.
• Ensure that adequate manpower and infrastructure are made available in these areas
• Define the services which will be offered in such a manner
STATION:
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COVID 19 TREATMENT FACILITY
JOB CARD
JOB CARD ENGINEERING & MAINTENENCE
RESPONSIBILITY: ……………………………………………………………….. CO ORDINATOR : ………………………………………………………………..
• To ensure uninterruped supply of electricity in the Covid 19 treatment facility
• Ensure alternate sources of supply are in force
• Ensure uninterrupted supply of electricity in accommodation facility
• Ensure uninterruped supply of water in the hospital and accommodation facility.
• Ensure alternate sources of supply of water
• Ensure uninterrupted supply of medical gases and alternate sources of supply.
• Ensure adequate stock
• Undertake emergency works related to modifications like negative pressure room etc.
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COVID 19 TREATMENT FACILITY
JOB CARD
JOB CARD FOOD & NUTRITION
RESPONSIBILITY: ……………………………………………………………….. CO ORDINATOR : ……………………………………………………………….
• To make all arrangements for providing food according to the clinical needs to all the patients admitted to Covid 19 treatment facility.
• To provide diet for all the staff on duty in the hospital and all the staff staying in the accommodation facility provided by the hospital.
• To provide dining facility for relatives of patients.
• To ensure provisions supply to staff on duty or in quarantine.
• To ensure adequate stock of raw materials required for preparing diet.
• To ensure all the infection control protocols, hygiene, storage guidelines and
standard protocols regarding food & nutrition.
STATION
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COVID 19 TREATMENT FACILITY
JOB CARD
JOB CARD HUMAN RESOURCE
RESPONSIBILITY: …………………………………………………………………. CO ORDINATOR : …………………………………………………………………
• To ensure availability of healthcare providers at Covid-19 –Emergency Department, ICU, Ward, Observation area.
• To prepare duty roster for Doctors, Nursing staff, Hospital Assistants, Housekeeping staff, Attenders, Caretakers, Public Relation Department in each area.
• To ensure reserve doctors and staff to meet the requirement in each category.
• To provide necessary training for all category of staff involved in Covid 19 disaster management with regard to their responsibility.
• To ensure the availability of voluntary health care providers on a temporary basis from outside in case if we are running out resources
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JOB CARD LABORATORY
RESPONSIBILITY: CO ORDINATOR :
• Samples will be received from the concerned areas by attenders. Two attenders will be allotted duty on shift basis for the same.
• Receiving of samples based on standard guidelines.
• Adequate PPE to be worn while receiving and processing of samples.
• To arranges adequate laboratory technicians in each shift
• Deputes a senior laboratory technician to keep all the required material for processing the
specimens, like the stains, media and reagents for various biochemical tests ready.
• To run quality control check before processing patients’ samples.
• To ensure results are dispatched within the turnaround time for each test.
• All critical results to be intimated immediately to the concerned consultant and the same to
be documented.
• To ensure proper triple packing of samples, in case of outsourcing for COVID-19 testing.
• To ensure the availability of reagents and other laboratory supplies and to stock in surplus to
meet the additional demand.
• All the blood samples to be autoclaved before sending it to IMAGE
• All the work benches to be disinfected with 1% sodium hypochlorite frequently.
• To ensure good housekeeping practices round the clock.
STATION:


COVID 19 TREATMENT FACILITY
JOB CARD
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COVID 19 TREATMENT FACILITY
JOB CARD
JOB CARD
LAUNDRY CLEANING & WASTE MANAGEMENT
RESPONSIBILITY: CO ORDINATOR :
• To undertake adequate disinfection and cleaning of linen being used in the Covid 19 treatment facility.
• To undertake adequate disinfection and cleaning of dress worn by doctors, nurses, nursing assistants, nursing students, attenders, security, housekeeping staff etc working in the facility.
• Ensure cleaning of the hospital premises, care areas, accommodation facilities, dining facility etc as per protocols
• Ensure proper disposal of solid waste, liquid waste and biomedical waste from the hospitals as per recommendations.
STATION
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JOB CARD LOGISTICS
RESPONSIBILITY: CO ORDINATOR :
• To make all arrangements for transport of doctors and staff on duty at Covid 19 treatment facility.
• To arrange transport equipments, materials, medicines, food materials, water etc to the hospital.
• To co ordinate transport of patients in and out of the hospital.
• To co ordinate ambulance services using the two ICU and two BLS ambulances in
the hospital. if necessary arrange for more ambulances.
• To arrange for any special travel needs of patients and their relatives.
• Maintain an Information Desk at the reception area.
STATION:


COVID 19 TREATMENT FACILITY
JOB CARD
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JOB CARD MORTUARY IN CHARGE
RESPONSIBILITY: CO ORDINATOR :
• Identification of deceased and tagging them.
• Documentation of diagnosis and possible cause of death.
• To keep separate registers for epidemic and non-epidemic cases.
• To inform concerned authorities, and to arrange for autopsy if required.
• To make sure availability of freezers without interruption (maximum duration of 72 hrs. requirement for each freezer)
• Proper disinfection of freezers, to avoid transmission to persons dealing with bodies.
• Arrange for security personnel.
• Proper PPE for staffs dealing with epidemic deaths.
• Updating incident command team about the statistics.
• To inform concerned authorities for funeral of unidentified dead bodies
• To arrange training regarding handling of dead bodies
• To ensure adequate stock of dead-body bags
• To ensure all HIC practices related to the dead bodies
STATION:


COVID 19 TREATMENT FACILITY
JOB CARD
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JOB CARD PHARMACY
RESPONSIBILITY: CO ORDINATOR :
• Ensure the availability of all essential drugs and surgical items in the pharmacy, as per the list & stock requirement provided.
• Ensure the availability of adequate number of Pharmacists & Pharmacy Assistants in the Covid-19 Pharmacies (Casualty Pharmacy, Main Pharmacy & IP 6th Floor Pharmacy), round the clock.
• Ensure immediate supply of ordered drugs & surgical items to the concerned patient through runners
• Ensure adequate staff (runners) for the supply of pharmacy items from the Covid-19 Pharmacies to the concerned patient locations in the Hospital
• Contact the suppliers and arrange additional drugs & surgical item requirement on emergency basis, if additional requirement is reported by the command team.
• Procurement & maintenance of stock of PPEs; and issue of these items to the staff as per the instruction of HIC Team
STATION


COVID 19 TREATMENT FACILITY
JOB CARD
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JOB CARD
PSYCHOLOGICAL & SOCIAL SUPPORT
RESPONSIBILITY: CO ORDINATOR :
• To provide services of psychosocial support to any patient requiring treatment
• To provide psychosocial support to Covid 19 patients.
• To provide psychosocial support to relatives of Covid 19 patients
• To provide psychosocial support to staff who are treating Covid 19 patients
• To provide psychosocial support to relatives of staff who are treating Covid 19 patients
• To make community interventions to provide psychosocial support to the people and their relatives affected by Covid 19
STATION:


COVID 19 TREATMENT FACILITY
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JOB CARD SECURITY
RESPONSIBILITY: CO ORDINATOR :
• To make all arrangements for ensuring secure environment at Covid 19 treatment facility.
• To prepare and arrange security at main entrance near the road, ED, Reception, treatment areas, accommodation and dining facility for staff etc.
• To manage security cameras and ensure that the key areas are properly monitored and ensure recording of events.
• To ensure compliance with the instructions of authorities regarding secureenvironment.
STATION:


COVID 19 TREATMENT FACILITY
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COVID 19 TREATMENT FACILITY
RESPONSIBILITY: CO ORDINATOR :
JOB CARD
SURGE CAPACITY
1. Arrange reserve team of specialist doctors who are not in the first phase of treatment of covid patients. Eg:dermatologist /psychiatry / pathology / microbiology etc. To provide essential training in the care of covid patients to the reserve team
2. Nursing care: Reserve nursing staff who are not in prima facie care of covid patients to be recruited eg. paramedicals / nursing students/OT technicians etc. To provide a prior training to them.
3. Surge capacity measures to ensure adequate pharmacy and supplies – to keep more reserve suppliers and a prior agreement with nearby pharmacies
4. Extra accommodation facilities to be activated as per plan .
5. Lab: To activate reserve staff to add on to existing staff utilising lab trainees and
students
6. Food: To be arranged when the surge is activated
7. Referral /counter referral with allied hospital and other care centres to be
considered to meet surge- a prior agreement with nearby smaller hospital to receive less severe patients after early discharge or non covid patients after specialist care at our hospital
8. Ensure early discharge of less severe patients to smaller hospitals or care centres or home
9. Analysis of situation on hourly basis and necessary update and modification after consultation with Incident Command Team .
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COVID 19 TREATMENT FACILITY
JOB CARD- PATIENT MANAGEMENT

PATIENT MANAGEMENT
RESPONSIBILITY: CO ORDINATOR :
JOB CARD
• Ensure adequate doctors, staffs are posted in Triage, Isolation facilities (ward/room/ICU)
• Ensure standard treatment protocols for patients according to guidelines
• Ensure patient condition communicated to bystanders at regular intervals
• Ensure daily COVID case statistics made available to medical board
• Ensure updating of clinical management guidelines by ministry
STATION :
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COVID MANAGEMENT PLAN
The covid management plan mentioned below will be standard addition to the Manual. This is adapted from Epidemic preparedness by WHO
HOSPITAL PREPAREDNESS FOR EPIDEMICS
………………………………………..HOSPITAL ……………………….., ……….., India
INTRODUCTION
Hospitals and other healthcare facilities play a critical role in national and local responses to emergencies, such as communicable disease epidemics
OBJECTIVES:
Established Risk Management Program
Established Emergency Response Plan
Defined Roles
Established Communication mechanism
Able to adapt to challenges of an Epidemic
Appropriate resources in sufficient quantities
Addressed the emotional, physical, mental and social needs of the staff and families
STRATEGIES:
Existing plans and capacity to cope with epidemics Hospitals capacity to cope with non epidemic emergencies
 
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The range of services which the hospital normally provides
POTENTIAL PITFALLS
Amplifying an epidemic
Overwhelming demand for health care Overwhelming complexity
Limited time to forge partnerships Difficulty in integrating the hospital
OVERCOMING PITFALLS
Implement infection prevention and control measures Prepare for any and all emergencies
Train hospital staff
MANAGEMENT
Goals
To ensure that the hospital is at all times in a state of preparedness to participate
fully, efficiently and effectively in the coordinated health-sector response to an emergency, such as a communicable disease epidemic
To ensure that the hospital has established the mechanisms and procedures— including those for more strategic all-hazards emergency risk assessment and specific epidemic event risk assessment, prevention, preparedness, response and recovery—that are needed for overall coordination of the hospital’s epidemic risk management activities
General principles
To be prepared to face any risk or emergency, a hospital should have in place a permanent Hospital Emergency Committee responsible for developing the Hospital Emergency Risk Management Programme, of which an Emergency Response Plan is an essential component.
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The Hospital Emergency Management Committee should include representatives of the hospital’s main activities, including administration, medical and nursing care, emergency department services, infection prevention and control, pharmacy services, laboratory services, security, engineering and maintenance, human resources, laundry, food services, cleaning and waste management, and communication.
Specific measures needed to cope with an epidemic may be included in a hospital’s Epidemic Sub-plan annexed to the Hospital Emergency Response Plan.
The Hospital Emergency Committee also establishes an Incident Command Group, which is responsible for adapting the hospital incident management system and the all hazard Hospital Emergency Response Plan (and its annexed Epidemic Sub-plan) to produce an Incident Action Plan that specifies the tasks needed to respond specifically to the current emergency.
The Hospital Emergency Committee, Emergency Risk Management Programme, Emergency Response Plan, Incident Command Group and Incident Action Plan form a preparedness and response system that ensures the coordination of all the activities required to prepare for and respond to an emergency.
Basic requirements
A permanent Hospital Emergency Committee chaired by a hospital executive or senior manager
A Hospital Emergency Risk Management Programme developed and maintained by the Hospital Emergency Committee
An Incident Command Group established by the Hospital Emergency Committee An all-hazards Hospital Emergency Response Plan that includes an Epidemic Sub- plan specifying the measures needed to cope with an epidemic
An Incident Action Plan developed by the Incident Command Group
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HOSPITAL EMERGENCY COMMITTEE
The Hospital Emergency committee will plan, co ordinate and execute the epidemic management strategy of the hospital.
It will set up plan & facilities for
EMERGENCY RISK MANAGEMENT: The plan for emergency risk management is prepared
EMERGENCY PREPAREDNESS: The preparations to be done in case an emergency situation comes.
EMERGENCY RESPONSE PLAN: The actions which will be taken when an emergency situation comes.
INCIDENT COMMAND GROUP: The command group will control the activities undertaken when an cases of an epidemic comes
INCIDENT ACTION PLAN: The activities undertaken during the epidemic EMERGENCY CO ORDINATION CENTRE: Area where incident command group meets.
COMPONENTS
Each of the committees should prepare a plan for their hospital using the following template
1. GOAL
2. GENERAL PRINCIPLES
3. BASIC REQUIREMENTS
4. PREPAREDNESS TASKS
5. RESPONSE TASKS
6. RECOVERY TASKS
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FIELDS
INFECTION PREVENTION & CONTROL : Strategies for infection prevention and control in the hospital during the epidemic.
COMMUNICATION : Communication between staff inside the hospital, with the patients and their relatives, relatives of the staff, public, media and the authorities. HUMAN RESOURCES:The management of staff in the hospital during epidemic. Doctors to work in spite of their specialisations. The staff may have to stay in the hospital. Recruitment of additional manpower as situation demands and arrangements for it. Staff to be posted as per their competency
LOGISTICS: The arrangements for transportation, ambulance, transport of supplies, medicines, water etc to be looked after. Ambulance arrangements and patient transport.
HOSPITAL PHARMACY: Continuous supply of medicines according to the needs. Stocke and supply to be planned now.
HOSPITAL LABORATORY: Plan for all the investigations required during the epidemic. Testing facility for COVID 19 also may be required if government directs. CONCURRENT EMERGENCIES; The hospital should also be prepared to deal with other emergencies attending the hospital.
ESSENTIAL SUPPORT SERVICES
1.Food & Nutrition: food for patients, relatives, staff etc to planned. Sufficient stocks to be procured early in case of probable lock down.
2.Security: Security of patients, relatives staff and equipments to be planned. 3.Engineering & Maintenance: The arrangements and modifications to be made in the hospital. Eg. Exhaust fans in rooms to maintain negative pressure.
4.Laundry, Cleaning & waste management: Cleaning of Linen and equipments. Management of general waste, liquid waste and BMW.
5.Mortuary services:
CONTINUITY OF ESSENTIAL HEALTH CARE SERVICES :Although the hospital is dealing with emergencies essential health care services has to be continued and plan to be prepared.
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PSYCHOLOGICAL & SOCIAL SUPPORT SERVICES: Support for patients, relatives, staff, relatives of staff etc to be taken care of
PATIENT MANAGEMENT: Management of patients as per the guidelines provided by the authorities.
SURGE CAPACITY: The maximum intake of the hospital in the scenario of an epidemic. All the planning has to be done as per the surge capacity.
HOSPITAL INFECTION CONTROL
Goals:
To reduce transmission of healthcare associated infections and thereby to enhance the safety of all who are present in a hospital, including patients, staff and visitors
To enhance the ability of a hospital to respond to an epidemic
To lower or eliminate the risk of the hospital itself amplifying the epidemic
General principle:
Infection prevention and control should be an ongoing hospital activity undertaken by
all hospital staff and units.
Basic requirements:
A core infection prevention and control programme whose scope, functions and responsibilities are clearly defined, whose budget is adequate to fund its activities and
whose composition includes the following elements:
qualified, dedicated technical infection prevention and control staff aware of their respective responsibilities and functions and trained in the application of infection prevention and control measures;
technical guidelines, adapted to local circumstances, for the management of infection related risks;

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infection prevention and control policies for routine measures and for the additional measures needed to address potential threats;
an early-warning epidemic surveillance system linked operationally to the public health surveillance system;
a system for continuous monitoring of the implementation of infection prevention and
control measures;
access to a microbiology laboratory using standardized diagnostic and biosafety procedures;
clean water and facilities for ventilation, hand hygiene and isolation of infected patients, and for storage of sterile supplies;
a system for ensuring interoperability with other hospital activities and units, such as
waste management, laboratory services, pharmacy, occupational health, and so on An overall Hospital Emergency Response Plan (and its annexed Epidemic Sub-plan), which is part of the overall Hospital Emergency Risk Management Programme and identifies infection prevention and control as a core function of the hospital
An Incident Command Group to coordinate the hospital’s overall emergency response,
which includes infection prevention and control activities, and an operational Hospital
Emergency Coordination Centre
Preparedness tasks:
⚫ Develop the infection prevention and control component of the Hospital Emergency Response Plan (including the Epidemic Sub-plan), based on the hospital’s all-
hazards
emergency risk assessment.
⚫ For all staff members involved in infection prevention and control prepare Job Action
Sheets describing their roles and tasks in an emergency situation.
⚫ Ensure that infection prevention and control staff receive training and participate in regular exercises in order to enhance their ability to fulfil their roles in implementing the
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hospital’s emergency response.
⚫ Define infection control precautions for triage, flow and placement of patients, and early reporting and treatment.
⚫ Establish environmental and engineering controls, such as ensuring effective environmental ventilation and cleaning.
⚫ Identify the minimum supplies and infrastructures needed to implement infection prevention and control measures.
Response tasks:
⚫ Ensure that mechanisms are in place to receive response operational directions from,
and to coordinate actions with, the Incident Command Group.
⚫ Adapt the infection prevention and control component of the Hospital Emergency ⚫ Response Plan (including the Epidemic Sub-plan) in order to develop the infection prevention and control component of the hospital’s Incident Action Plan, which is tailored to the characteristics of the emergency, as determined by epidemic event
risk
assessments and evolving situational and needs assessments.
⚫ Assess infection prevention and control staffing needs for the emergency (at the
very
least, a doctor and a nurse) and work with the human resource department to
secure
additional staff as required.
⚫ Once an epidemic has started, establish active surveillance of cases (among both incoming patients and patients already admitted).
⚫ Make sure that the hospital’s infection prevention and control policies are
consistent
with the presumed mode of transmission of the epidemic infection and with locally available resources.
⚫ Reinforce standard infection control precautions and establish additional
precautions if
required by the specific nature of the epidemic.
⚫ Establish patient flow based on transmission risks and on patients’ clinical status. ⚫ Defer or limit procedures that could facilitate spread of the infection.
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⚫ Ensure adequate protection of the hospital staff against infection and monitor staff health status continuously.
⚫ Monitor infection prevention and control practices and modify policies as
necessary.
⚫ Include in the hospital’s risk communication strategy messages aimed at
reinforcing
infection prevention and control efforts among hospital staff, patients and visitors, andthe wider community.
Recovery tasks:
⚫ As part of an overall hospital review, assess the hospital’s operational performance inimplementing infection prevention and control plans and, if necessary, update these
plans on the basis of lessons learned.
⚫ Implement measures to address the welfare needs of infection prevention and
control
staff, such as leave and psychosocial support.
⚫ Replenish stocks of pharmaceutical products to enable the hospital to maintain or restore routine infection prevention and control services.
COMMUNICATION
General principles
– Inform the community about an epidemic and its likely impact
What is covid 19
How it spreads
What are the risks associated and complications
The symptoms
When to report and where
How to prevent spread and precautions
Clarify the unwanted rumors, to avoid panic situations.
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Directions from Govt. and health department
– should be consistent with information provided by health authorities. -Information for the media and general public should be communicated through a single source.
Official announcement is only from this communication desk
Material for announcement should be written prior to the release and get approved by the incident command group.
-Communications activities undertaken should be coordinated through the hospital’s Incident Command Group and senior hospital staff.
Basic requirements
An Incident Command Group coordinate the hospital’s overall emergency response, which includes communications activities, and an operational Hospital Emergency Coordination Centre
Communication strategy that specifies the means required to communicate with hospital occupants and with the public in non-emergency situations and in an emergency.
An analysis of the likely impact of the emergency and the emergency response on hospital service. Includes:
No. of suspected cases
No. of confirmed cases
Cases in the rooms and ward
No. of cases in the ICU
No. of cases in Ventilator
Deaths if any
No. of cases cured and discharged
An understanding of the type of information to be communicated about the prevention of injury, illness and death, and about the activities required to respond to the emergency.
Protocol to attend the fever clinic
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Protocol to attend infected cases in ward and ICU
Priorities in cases of limited resources. ( Beds and ventilators, HR)
Transport of patients In the hospital with minimum insult to others. ( specific root and lifts) can put a red line
Preparedness tasks
Generic tasks
Appoint a staff working group
Form an information desk. Consisting Group head, Announcer 2, Data collection 2
For all staff members involved in communications activities prepare Job Action Sheets describing their roles and tasks in an emergency situation.
Appoint official hospital spokespersons to address the public on behalf of the hospital
Test the hospital’s communications equipment to ensure that it is in working condition and adequate, in quantity and quality, for the purposes of communication during an emergency.
External communication
Determine what information the public is likely to need with a view to reducing risks during an emergency.
Announcements
Printed materials
Assign additional spokespersons, as required, in order to organize collaboration with partners and stakeholders in communication of information
Develop strategy needed for dealing with the media.
Information for Govt and Health department. Includes-
No.of beds allotted for observation, infected less serious patients. N. of ICU beds, No of ventilators free and occupied, No. of ppe
available, Staff requirements and shortage,Ambulance service
 
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Information for the gen. public
Information for the Staff Internal communication
Develop a plan, for providing information to hospital staff, patients and visitors.
Response tasks
Give the hospital staff:
– the essential information they require about personal and family health and welfare;
– progress reports on the management of the emergency, including actions planned in
response to the emergency; Deliver messages to the public that:
– are short and to the point;
– provide information that is factually correct;
– are reassuring without sacrificing credibility or transparency;
– take into account the fears and emotions raised by the emergency;
– are delivered in a timely manner, at set intervals and through set channel Recovery tasks

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HUMAN RESOURCES
Goals
⚫ To ensure that hospitals and associated healthcare facilities, such as alternative care
sites, are adequately staffed, with respect to numbers of personnel and required competencies, to deliver quality care and perform other hospital services
⚫ To ensure that hospitals make the necessary arrangements to acquire the staff needed to respond to the increased demands of an emergency
General principles
Protecting the health of hospital staff is a priority concern.
⚫ All hospital personnel, including regular employees, volunteers and temporary staff, should enjoy the same level of personal protection from infection and other risks to their safety and the same degree of access to occupational health services.
⚫ A shortage of staff due to a combination of staff absences and the increased
demand for
services must be anticipated and a plan to cope with this shortage, such as by
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reallocating staff or securing additional staff, must be developed.
⚫ During an emergency additional personnel—including skilled personnel able to
provide
specialized care—may be required to meet the likely increase in numbers of patients seeking admission to the hospital, alternative care sites and other healthcare facilities in
the community.
⚫ Retired hospital staff, university staff and students from faculties of medicine,
nursing
and public health, are possible sources of additional staff.
⚫ The quality of care provided by the hospital depends, among other things, on the
quality
of essential hospital support services provided by non-medical staff as part of the overall hospital response to an emergency.
⚫ Enrolling extra staff, including volunteers, to perform specified roles, involves
several
essential steps, such as credentialling (i.e. formally certifying a person’s qualifications)
and ensuring liability protection, on-the-job training, supervision and disease prevention.
⚫ The hospital is liable and accountable for all services performed by both paid and
unpaid
staff, and also for the health risks to which staff are exposed.
⚫ Community support (e.g. providing assistance with domestic care for children, transportation to and from the hospital and a hospital nursery) can give staff peace of
mind and flexibility for working irregular shifts and longer hours.
⚫ Social mobilization and community participation (in providing volunteer staff, for example) are managed as part of the overall national or local response.
⚫ The efficiency and effectiveness of hospital staff may be adversely affected by circumstances not necessarily or not directly related to the crisis, such as an illness or a
conflict between family and work commitments.
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⚫ Anxiety among staff confronted with a crisis involving a highly contagious infectious
disease is to be expected and requires active management through personal protective
procedures and psychosocial support.
⚫ Staff shortages in a crisis situation may occur at different levels of skill and in
widely
differing but equally essential areas of hospital activity, ranging from technically skilled
personnel working in an operating theatre to personnel responsible for cleaning tasks or
food preparation.
⚫ Staff assigned to tasks for which they lack specific competence will need to be
trained,
mentored and closely supervised until they become fully operational.
⚫ Certain resources, such as personal protective equipment, medicines or vaccines,
may
be in short supply in a crisis situation.
Basic requirements
⚫ An overall Hospital Emergency Response Plan (and its annexed Epidemic Sub- plan),
which is part of the overall Hospital Emergency Risk Management Programme and identifies human resource management as an essential hospital function
⚫ An Incident Command Group to coordinate the hospital’s overall emergency
response,
which includes human resource management activities, and an operational Hospital Emergency Coordination Centre
⚫ A human resource management system that covers the procedures required for establishing conditions of service and for administering staff recruitment and retention,
staff inventories, staff shifts, staff development, job briefing and training, payroll issues
and occupational health and safety
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⚫ A staff illness surveillance system
Preparedness tasks
⚫ Develop the human resource component of the Hospital’s Emergency Response Plan
(including the Epidemic Sub-plan), based on the hospital’s all-hazards emergency risk
assessment and on an assessment of the extra staff, including extra staff for human resource management, that the hospital as a whole might need during an emergency.
⚫ For all staff members involved in human resource management prepare Job Action Sheets describing their roles and tasks in an emergency situation.
⚫ Determine whether and to what extent mutual aid agreements and synergies with
other
healthcare facilities, the Ministry of Health, private sector agencies, universities and other organizations could make available additional personnel required within and outside the hospital in order to maintain uninterrupted essential hospital support services.
⚫ Ensure that the conditions of service of hospital staff make provision for
emergency
situations and cover such issues as staff and family welfare, working hours, overtime
payments and compensatory time off once the emergency period has ended.
⚫ Assess the adequacy of the hospital’s recall procedures for existing staff.
⚫ Develop and implement a training programme that is based on an assessment of
staff
roles in an emergency, that takes into account the nature of the epidemic, that covers
training in the use of Standard and Additional infection prevention and control precautions, including, among other things, the use of personal protective equipment,
and that is consistent with the hospital’s human resource management emergency response plan.
⚫ Develop procedures for credentialling newly recruited and volunteer staff and for
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providing them with training and liability protection in an emergency.
⚫ Ensure that the hospital’s occupational medicine programme is fully functional and
is
running a staff surveillance system able to detect epidemic infection and other
health
problems.
⚫ Ensure that a roster of experts likely to be needed for treatment of hospital staff is readily available.
⚫ Develop a plan for providing staff with social and psychological support.
⚫ Develop procedures, such as obtaining emergency funds from senior management,
for
paying staff in an emergency situation and for expanding the payroll to cover newly enrolled staff.
⚫ Train staff in implementing their human resource management roles in
emergencies.
⚫ Ensure that human resource management staff participate in regular exercises to
test
plans and procedures for their applicability in emergency conditions.
⚫ Establish a contingency or surge capacity plan for staff shortages and for
increasing
numbers of skilled staff required to meet increased demand for human resources services.
Response tasks
⚫ Ensure that mechanisms are in place to receive response operational directions from,
and to coordinate actions with, the Incident Command Group.
⚫ Adapt the human resource component of the Hospital Emergency Response Plan (including the Epidemic Sub-plan) in order to develop the human resource component
of the hospital’s Incident Action Plan, which is tailored to the characteristics of the emergency, as determined by epidemic event risk assessments and evolving situational
and needs assessments.
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⚫ Review staffing requirements during an emergency, taking into account the need for
skilled staff to enhance the hospital’s surge capacity and to ensure continuity of essential services.
⚫ Recruit extra staff, expanding recruitment sources to include volunteers, retirees, medical students, and so on, and arrange for appropriate credentialling and training. Activate procedures to recall staff to duty and to enrol additional staff, such as by implementing agreements with public- and private-sector entities and other organizations.
⚫ Brief and train volunteers and extra staff as fully as possible on procedures to be followed in an emergency, security issues, infection control measures, cleaning and sterilization procedures, use of personal protective equipment and access to occupational health services.
⚫ Provide staffing for newly designated hospital areas, such as a new triage area or isolation room.
⚫ Reallocate staff appropriate to their specific skills to meet increased demand for services in certain areas (e.g. laboratory, kitchen, cleaning, security, emergency department).
⚫ Assign skilled staff to duties appropriate to their specific skills and arrange for supervision and support, as required, for less-skilled staff.
⚫ Supervise and monitor the performance of newly enrolled staff and volunteers and
take
remedial action where necessary.
⚫ Assign appropriate hospital staff, as required, to ensure rapid training of staff
working in
alternative care sites.
⚫ Monitor staff illnesses and absences through the staff illness surveillance system
and
report, through the appropriate channels, any unusual cases or clusters of illness to the
Incident Command Group, senior hospital management and health authorities.
⚫ Ensure that hospital staff are aware of the medical, psychosocial and community support services that are available to them and their families to help them maintain physical and mental health, resolve any conflicts between family and work
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commitments and fulfil the emergency roles that they may have to play over many months.
⚫ Contact community leaders to arrange for community support of hospital staff.
Recovery tasks
As part of an overall hospital review, assess the hospital’s performance in implementing
human resource emergency plans and, if necessary, update these plans on the basis of
lessons learned.
Follow up staff who were affected mentally or physically by the emergency and who might require continuing psychosocial support, treatment or rehabilitation.
Make arrangements, as required, for staff to take leave after a protracted emergency,
especially for staff members who took no leave before or during the emergency
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Hospital Pharmacy
Goals
● To make appropriate medicines and other pharmaceutical products available in the hospital for distribution to individuals affected by an emergency
● To ensure that medicines and other pharmaceutical products continue to be available and distributed to hospital patients during an emergency
General principles
● During an epidemic, essential medicines shall be made readily available for distribution for efficient management of patient overload and to the continuity of hospital services to non-epidemic patients.
● The pharmacy shall provide medicines to the various hospital departments during an emergency, and maintain stocks of medicines and other healthcare necessities (such as vaccines and disinfectants) in readiness for an emergency.
● The need for medicines and protective equipment will be decided on the nature of the emergency and the risks it poses.
● In the case of large-scale disasters, the pharmacy shall also contribute to the management of donated medicines received from local sources.
● Adoption of standardized pharmacy procedures, checklists, forms and log sheets to the safety and efficiency of operations.
Basic requirements
● Hospital Emergency Response Plan (including an Epidemic Sub-plan), which is part of the Hospital Emergency Risk Management Programme and
identifies pharmacy services as an essential hospital function
● An Incident Command Group to coordinate the hospital’s overall emergency response, which includes pharmacy activities, and an operational Hospital Emergency Coordination Centre

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● An updated inventory of essential medicines and supplies,including antibiotics, antipyretics and antiviral drugs
● Policies and procedures that are used for managing routine(i.e. non-emergency) pharmaceutical services which are adaptable to an emergency situation
Preparedness tasks
● Develop the pharmacy component of the Hospital’s Emergency Response Plan (including Epidemic Sub-plan), based on the hospital’s all-hazards emergency risk assessment.
● Prepare Job Action Sheets for all staff members involved in providing pharmacy services, describing their roles and tasks in an emergency situation.
● Ensure that pharmacy staff receive training and participate in regular exercises in order to enhance their ability to fulfil their roles in implementing the hospital’s emergency response.
● Determine, in accordance with recommendations of concerned authorities, what medicines and other pharmaceutical products are essential and what quantities need to be stockpiled not only for a response over the first few days of an emergency, such as an epidemic, but also for ensuring continuity of regular pharmacy services throughout the emergency period.
● Develop and implement Standard Operating Procedures and a supply chain for acquiring, stocking and distributing the necessary supplies in the quantities required before and during an emergency and ensure that these procedures are consistent with national policies and national emergency response plans.
● Establish, if required, Memoranda of Understanding with suppliers, local community pharmacies and other healthcare facilities within the local or regional hospital network, in order to ensure the supply and resupply, as and when required or on short notice, of sufficient quantities of essential pharmaceutical materials.
● Establish and maintain agreements with private sector entities able to provide not only pharmaceutical items of the required quality but also skilled staff available to meet surge capacity needs.
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● Develop and test procedures for evacuating the hospital pharmacy, laboratory and blood bank in order to ensure staff safety while assuring continuity of routine hospital services.
● If alternative care sites are identified in the Hospital Emergency Response Plan (including the Epidemic Sub-plan), develop plans for the role of the hospital pharmacy in staffing these sites and in supplying them with pharmaceutical products.
● Develop a plan for the role of the pharmacy in providing medicines to patients receiving outpatient and home-based care.
● Develop a plan for the role of the pharmacy in receiving, storing and sorting donated medicines and other products and in disposing of expired or unneeded items.
● Establish a contingency or surge capacity plan with Human Resources for managing staff shortages and for increasing numbers of skilled staff required to meet increased demand for pharmaceutical services.
Response tasks
● Ensure that mechanisms are in place to receive response operational directions from, and to coordinate actions with, the Incident Command Group.
● Adapt the pharmacy component of the Hospital Emergency Response Plan (including the Epidemic Sub-plan) in order to develop the pharmacy component of the hospital’s Incident Action Plan, which is tailored to the characteristics of the emergency, as determined by epidemic event risk assessments and evolving situational and needs assessments.
● Assess pharmacy staffing needs for the emergency and work with the human resource department to secure additional staff.
● Implement the Incident Action Plan and Standard Operating Procedures with respect to procurement, acquisition, storage, stock and stockpile monitoring, and distribution of pharmaceutical products to meet the demands of the emergency.
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● Update the inventory of essential medicines and supplies, including antibiotics, re- hydration fluids, antipyretics and antiviral drugs.
● Update Standard Operating Procedures to ensure not only that they cover storage and distribution of essential medicines and pharmaceutical supplies but also that they stipulate who should receive these items, according to what criteria and who should make the final decisions regarding their distribution and use.
● Determine how many patients can be treated with the stocks of essential medicines and other items available in the hospital at the time of the emergency and double-check with suppliers as to their ability to provide the required medicines and other supplies.
Recovery tasks
● Assess the hospital’s operational performance in implementing emergency pharmacy plans and, if necessary, update these plans on the basis of lessons learned.
● Implement measures to address the welfare needs of pharmacy staff, such as leave and psycho-social support.
● Replenish stocks of pharmaceutical products to enable the hospital to maintain or restore routine pharmacy services.
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Hospital laboratory
Goals
• To provide laboratory services in support of the hospital’s preparedness and response activities and to do so in a timely, efficient manner
• To create a balance between other routine emergency tests and the epidemic demand.
General principles
• The hospital laboratory will continue to provide critical services for several essential hospital activities.
• A separate team and a dedicated receiving area will be allotted for receiving suspected samples.
• As the laboratory is not equipped with a RT-PCR , samples will be send to the concerned centre and in case of the approval of serological testing for COVID 19 by the government , in house serological testing will be started.
• Laboratory waste management and cleaning will be given high priority among the hospital’s activities.
• WHO guidelines for collecting, preserving, and transporting specimens will be strictly adhered to.
• Standardized laboratory procedures, checklists, forms and log sheets will be strictly adhered to, so as to facilitate exchange of information between hospitals.
• An overall Hospital Emergency Response Plan (including an Epidemic Sub-plan),
which is part of the overall Hospital Emergency Risk Management Programme
and identifies laboratory services as an essential hospital function
• An Incident Command Group to coordinate the hospital’s overall emergency
response, which includes laboratory activities, and an operational Hospital
Emergency Coordination Centre.
• An updated inventory of laboratory equipment, reagents and consumables

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• Policies and procedures that are used for managing routine (i.e. non-emergency) laboratory services and are adaptable to an emergency situation
• Guidelines consistent with local policies and laws or issued by WHO on collecting and transporting specimens taken for purposes of infection control and prevention
Preparedness tasks
• A Laboratory Emergency response plan will be made available to all staffs.
• Staffs will be divided into different teams and each team will be given their Job
Action Sheets describing their roles and tasks in an emergency situation.
• Laboratory staffs will be given training and encouraged to participate in regular
exercises in order to enhance their ability to fulfil their roles in implementing the
hospital’s emergency response.
• At present we have agreements with two NABL Accredited laboratories for
outsourcing of facilities in case of emergencies. In order to cope up with increased demands more private laboratories which meets performance standards can be included.
• Separate team will be allotted for timely sharing of essential information with other hospital departments and with health authorities.
• In addition to the present suppliers, an agreement will be established with other healthcare facilities and suppliers to ensure the supply and resupply of sufficient quantities of essential laboratory supplies (and of personal protective equipment) as and when required or on short notice
• Develop and test procedures for evacuating the laboratory in order to ensure staff safety, while assuring continuity of routine laboratory services.
• Regular training on infection prevention and control measures will be ensured.
• Good Housekeeping practices inside the laboratory will be ensured. All cleaning
equipment’s and disinfectants will be made available.
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• A contingency or surge capacity plan will be made with the help of Human Resource department for managing staff shortages and for increasing numbers of skilled staff required to meet increased demand for laboratory services.
Response tasks
• Ensure that the laboratory emergency plan is in place and followed as and when required
• Adapt the laboratory component of the Hospital Emergency Response Plan (including the Epidemic Sub-plan) in order to develop the laboratory component of the hospital’s Incident Action Plan, which is tailored to the characteristics of the emergency, as determined by epidemic event risk assessments and evolving situational and needs assessments.
• Assess laboratory staffing needs for the emergency and work with the human resource department to secure additional staff as required.
• Update the inventory of essential laboratory equipment and supplies
• Implement the Incident Action Plan, Standard Operating Procedures, protocols and agreements for performing laboratory services in accordance with Ministry
of Health directives.
• Double-check with suppliers as to their ability to provide laboratory supplies or
additional technical staff.
• Ensure close monitoring of staff health status and follow-up action by the
hospital’s occupational health services.
• Check that standards are being met for personal protection, infection prevention
and control, and for cleaning, disinfection and laboratory waste management.
Recovery tasks
• Assess the hospital’s operational performance in implementing laboratory emergency plans and, if necessary, update these plans on the basis of lessons learned
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• Implement measures to address the welfare needs of laboratory staff, such as leave and psychosocial support.
• Replenish stocks of laboratory products to enable the hospital to maintain or restore routine laboratory services.
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Concurrent Emergencies
AIM:
This plan is aimed at providing essential health care facilities during another emergency at the same time as coping with an epidemic
Types of emergencies:
Natural
Droughts, Floods, earthquake, landslide, fire
Man made
Rail, Road, air accidents, Gas, Chemical leakages, Fires, Food poisoning BASIC REQUIRMENTS:
1. Permanent hospital emergency committee
2. Hospital emergency risk management program
3. An incident action plan developed by incident command group
ESTABLISHED RISK MANAGEMENT PLAN
The hospitalwould have a plan for dealing any concurrent emergencies. A second sub plan is activated at short notice and to adjust hospital service to respond simultaneously to both emergencies.
A second emergency during an epidemic can seriously disrupt the normal function of the hospital.
NOTIFICATION OF AN EMERGENCY:
. 1) The telephone operator on duty directs the call to the CMO on duty and he or she is responsible for identifying the person giving information and enquire about the nature and magnitude of the incident, location and possible number of casualities and probable time of arrival.
. 2) The casualty medical officer on duty should immediately inform the medical superintendent, Nodal officer and act as a command officer
  
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. 3) A command nucleus is formed consisting of medical superintendent, administrative manager, CMO, Nodal officer and chief nursing officer formulated near emergency department.
. 4) The CMO stationed in emergency department is responsible for mobilizing additional equipments and man power including RMOs and help in documentation and admission.
. 5) The CMO should also alert other departments like Radiology,laboratory, pharmacy and security office
. 6) All participants who are involved in direct dealing with the patients should wear personal protection equipment
. 7) Alert the command nucleus if epidemic cases are detected among patients affected by the emergency, and immediate measures are taken for the appropriate management of such patients including isolation.
. 8) Security personals are responsible for ensuring adequate security and blocking of all unwanted movements of staffs by coordinating the CMO.
CONTROL ROOM:
It is essential to coordinate all activities of the disaster management. The Duty Doctor room situated in the ground floor of main hospital building near emergency department triage area will function as control room and will function round the clock and will be responsible for in and out communication( nearest police station, fire and rescue station, other nearby hospitals)
Staffs from medical records department will compile the data under direct supervision of medical superintendent.
General functions of control room:
1) Compilation of data regarding disaster victims: Full name, age, sex.
Identification marks
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Address, date and time of admissions, diagnosis.
Registration number, ward no., treating unit, 2) Dissemination of data to higher authorities
Media briefing, press notes,
Analysis and application of data
Inter departmental coordination
Reporting to be done from pre determined uniform formats 3)
Arrange for extra beds in ICU and wards.
. 4) Contacting local heath care centers for patients who does not require
emergency medical care during the disaster
. 5) To consider discharge of medically fit patients after discussing with the
concerned specialists.
SIGN BOARDS:
As soon as the emergency response plan is initiated sign boards are placed in hospital campus to direct the flow of patients in disaster and others. Sign boards are also placed to maintain other departments temporarily in ED
JOB ASSIGHNMENTS / Role defining:
Job cards with tags are placed in ED,
staffs from other departments shall take up job cards and report to CNO. Emergency department staffs are assigned to lead in all areas.
ARRIVAL AND TRIAGE:
Patients may arrive in ED by means of ambulances and private vehicles
Triage is the process by which patients are classified according to the severity During a disaster the area between the front of ED and Ortho OPD side will be taken as triage area
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Alert the hospital emergency comity(commant nucleus ) of any epidemic cases in the current emergency
Organizing separate flow of patients from triage area for patients with the current emergency, other medical emergencies and the ongoing epidemic
Usual epidemic cases shall be taken directly to the isolation room in 2nd floor without contact with the other patient communities
Medical emergency patients are taken to usual priority one area in ED room and EDICU
Extreme care is taken for not being infected by the epidemic to the disaster patients during triaging.
Epidemic patients in disaster is taken to area infront of EDICU for immediate care before shifting to isolation room.
Triage officers should wear full personal protective equipments The
goal of triage is:
To identify the patient in need for immediate attention
To ensure that patients present for treatment only to appropriate forewarned medical specialty as a means of conserving limited personal and supply resources.
IDENTIFICATION AND REGISTRATION:
The medical records department will allot personal to set the documents for identification and registrations of patients who are admitted
Unknown patients are taken up numerical (like- unknown 1, 2 etc)
REFERAL PROCESS
1) The CMO on duty directs the patients to the concerned specialties after documentation, concerned department heads are informed immediately.
2) The nodal officer and the hospital emergency committee is immediately alerted regarding the shift of epidemic patients in disaster.
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3) Epidemic patients in disaster are shifted properly with an accompanying staff in PPE and after informing the isolation ward and the adjacent ICU.
4) They are shifted only through the lift near emergency department.
ACCOMMODATION:
The ………… has a surge capacity of ……… patients in ED during an external disaster, inorder to accommodate a large number of patients in short interval of time, a plan for immediate expansion of indoor facilities at a short notice
Epidemic patients in disaster are taken to ……………./…….. ward after immediate treatment from ED
Third priority patients are admitted in………………………
First and second priority patients are admitted in wards and ICUs accordingly. Counselling and rehabilitation of bystanders as well as patients is taken up in a separate room by specialists
SUPPLIES AND EQUIPMENTS:
Extra supplies will be obtained from purchasing personnel through runners. Outside supplies will be ordered by store in charge and brought in to hospital.
VALUABLES AND CLOTHING:
Large paper or plastic bags will be made available in the ED and store room for patients clothing and valuables , and will be properly tagged.
MORGUE FACILITIES:
Patients pronounced DOA(death on arrival) will be tagged with a disaster tag – do not remove personal belonging.
Bodies will be stored in designated place by security personal. They shall remain with bodies until removed by proper authority.
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PLAN DEVELOPMENT AND MAINTENANCE:
This disaster plan was developed by hospital emergency committee .
All the departments are responsible for maintaining an up to date hospital risk management manual and notifying the hospital emergency committee This plan will be updated annually or as changes in departments occur.
Mock drill be under taken twice in a year to test the adequacy of the plan this will help the hospital emergency committee to access the utility of the plan and introduce changes as per demand
These mock drill will help to train the staffs and prepare for any further emergencies by reducing potential pitfalls.
Food and nutritional services
. 1) Maintaining effective food supply during an epidemic is of paramount importance.
. 2) It may be hampered by factors such as increased demand for food and water,
disruption of the supply chain and shortage of trained staff. 3)This problem was
discussed with canteen people, dieticians and hospital management .
. 4) Menu will be decided by dieticians keeping in mind patient requirements and
availability of food items .
. 5) Current canteen will have to be shut to avoid overcrowding during mealtime .
. 6) Food for patient and relatives will be delivered to their room or ward and food for
hospital staff will be delivered to their respective areas.
. 6) Logistics of packing and delivery has to be decided by the canteen manager.
. 7) Review existing systems and protocols for managing kitchen stock in order to ensure
adequate food supply during an epidemic.
. 8) Make arrangements and agreements with suppliers to ensure continuity of safe food
supply for 3months.

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9)Measures to prevent disruption of the food supply chain (e.g. by
storing foods that withstand long storage times and by ordering stock
well in advance).
10)Stringent measures to prevent food-borne disease and steps to ensure safe management of food waste has to be implemented.
11) Kitchen services can also be affected by shortage of trained staff as already 16 persons working in canteen has returned to their native states in view of covid outbreak .
12) Health education of staffs related with handling and delivery of food has to done with special emphasis on covid .
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Security
I )Security is a vital function for the protection of the hospital, its occupants and its lifelines.
2)Security is vital for continuity of the hospital’s essential services at all times but particularly in the course of an epidemic.
3)Security measures are required and may need to be strengthened to reduce the risk of events that may adversely affect: staff, patients
and visitors (such as theft of personal belongings or patient records, or
violent behaviour); hospital property (such as damage to, or theft of,
equipment); critical areas (such as intruders entering triage and exhorting areas).
4)Identify major security problems that might arise, rank them in order of importance and draw up an action plan to prevent or resolve them.
. 5) we may have to purchase additional security equipments in consultation with
security chief
. 6) Loss of man power due to infection or fear of infection has to be considered
. 7) Educating security staff regarding prevailing situation and safety measures to be
taken

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Engineering and maintenance
1) The maintenance of lifelines (e.g. water, power and communications) and of hospital equipment is essential for the effective functioning of the hospital.
2) Engineering staff may be required to establish lifeline services and install equipment in alternative care sites.
3) A protracted crisis may call for recruitment and training of additional support service staff. Ensure that adequate maintenance services are available to keep essential hospital equipment in working condition.
4) Identify lifelines required on a continuous basis, such as water, heating-ventilation- air- conditioning and electricity, and make arrangements with suppliers who agree to give priority to the hospital in an emergency situation.
5) Identify serious maintenance problems that may arise during an emergency situation and rankthem in order of importance.
6) Draw up an action plan for urgent up-scaling of maintenance capacity, including additional staff and suppliers of equipment and spare parts.
7) Determine potential needs for external technical support and make the necessary arrangements with external service providers.
8) Train engineering and maintenance staff in infection prevention and control procedures.

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Cleaning , Housekeeping & Waste management
During an epidemic, cleaning services are likely to experience a sudden increase in workload and to face a number of constraints on coping with the increased pressure, such as:
. 1) The opening of additional hospital areas (triage areas, isolation rooms,
etc.) that require cleaning.
. 2) Shortage of trained staff able to work in a high-risk environment and the
need for existing staff to work longer hours;
. 3) An unreliable supply and resupply of cleaning materials;
4 ) concerns over occupational safety and the need to observe infection prevention protocols to protect patients and staff.
5) Assess whether standard environmental control procedures, such as cleaning and disinfection, will be adequate for the current emergency situation.
6) Determine the impact of environmental contamination on transmission ofthe infectious organism causing the current epidemic and identify cleaning and disinfection procedures likely to reduce transmission. 7) Review arrangements with laundry suppliers to ensure continuity of supplies in the emergency situation.

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CONTINUITY OF ESSENTIAL SERVICES IN THE HOSPITAL IN COVID 19 EPIDEMIC SITUATION
Goal
To ensure that the hospital, as a critical component of the health system, contributes to the continuity of essential health services required by the community, while at the same time providing health services to patients affected by an epidemic or other emergency
General principles
 
⚫
⚫
⚫
⚫
Communities will continue to experience medical emergencies, such as obstetrical complications, acute heart conditions and life-threatening injuries, which will require hospital care during an epidemic or other emergency.
Decisions on how to balance the allocation of scarce hospital resources between routine and emergency needs should be ethical and equitable and should take into account the services that the hospital may be contributing to public health programmes.
Delivery of essential services takes precedence over any other consideration, even when the hospital has to be partly or totally evacuated.
During an epidemic, the hospital must apply triage criteria with a view to admitting the most critically ill and treatable epidemic patients. In some circumstances, health authorities may require a health facility to focus on providing health services to non- epidemic patients and to refer epidemic patients elsewhere. Exclusion policies may also preclude admission of epidemic patients.
In conjunction with health authorities, the hospital should identify the essential services that will be continued, the non-essential services that could be deferred and the criteria for accessing the hospital’s services
⚫
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⚫ ⚫
(such as inclusion and exclusion criteria). The criteria will vary according to the severity of the situation, the availability of alternative treatment options (such as community-based care) and the resources available. To mitigate the negative impact of deferring services, a phased approach should be considered.
Restricting of the number of admissions of epidemic patients to those who will reasonably benefit from hospital-based care is a complex decision and must be made in coordination with other local health services and the relevant health authority (e.g. Ministry of Health).
Basic requirements
⚫ An overall Hospital Emergency Response
⚫ An Incident Command Group
⚫ Hospital Emergency Coordination Centre
⚫ Policies, procedures and criteria for admitting patients to the hospital during an
epidemic.
Preparedness tasks
⚫
⚫
⚫ ⚫
Clarify with the Ministry of Health the hospital’s role in an epidemic emergency, in particular whether it should admit epidemic patients or refer them to another hospital.
Establish mechanisms for referral/counter-referral systems, patient follow-up at alternative care sites and home care (for patients not requiring admission to hospital).
Formulate strategies for referring epidemic patients to healthcare facilities at other health system levels.
Identify, in consultation with the Ministry of Health, the essential routine services to be maintained during an epidemic, and allocate human and material resources accordingly.
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⚫
⚫
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Determine procedures for management of non-essential services, including referral to other facilities or levels of care, or deferral until a decision is taken to resume non-essential services.
Estimate the number of epidemic patients the hospital can admit without jeopardizing its ability to ensure continuity of essential services to non-epidemic patients and inform health authorities and other community officials of this estimated number.
Identify all the services provided by the hospital, both in- and outpatient, as well as services provided to public health programmes.
The plan is to consider two scenarios
1. Small scale epidemic and hospital is admitting COVID 19 patients while continuing all the essential services. The hospital can take up upto 50 Covid 19 patients, out of which 10% can be critically ill. The patients will be treated in 8th floor, observation ward and old neurosurgical ICU.
2. Large scale epidemic and hospital is admitting upto 200 Covid 90 patients . All other oprerations will have to be shut down, but still we will be able to provide treatment for dare non epidemic emergencies, if the authority permits.
Response tasks
⚫
⚫
Ensure that mechanisms are in place to receive response operational directions from, and to coordinate actions with, the Incident Command Group.
Assess staffing needs to ensure continuity of essential services during the emergency and work with the human resource department to secure additional staff as required. Determine the critical care needs (intensive care, antibiotic therapy, etc.) of the most Review the hospital’s plans for ensuring continuity of selected essential services and revise them to meet the specific circumstances of the current epidemic. Ensure continuous monitoring of the capacity of the
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hospital to provide the agreed essential healthcare services required by non-epidemic patients and keep the relevant health authorities informed of the extent to which the hospital is succeeding in this task. Ensure that enough medicines, supplies and staff are available to meet the specific needs of epidemic patients and also the needs of non-epidemic patients.
⚫ In order to reduce the risk of epidemic transmission in the hospital, organize patient traffic flow to avoid contact between patients requiring routine essential care and those affected by the epidemic.
Recovery task
As part of an overall hospital review, assess the hospital’s operational performance in implementing emergency plans to ensure continuity of essential routine services and, if necessary, update these plans on the basis of lessons learned.
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Psychological and social support services
Goal :
To reduce the adverse psychological and social impact of an emergency situation on hospital patients and staff, and on members of the affected community
Basic Requirements :-
⚫ An overall Hospital Emergency Response Plan which is part of the overall Hospital Emergency Risk Management Programme, identifies psychosocial services as an essential hospital function
⚫ An Incident Command Group to coordinate the hospital’s overall emergency response, which includes psychological and social support activities, and an operational Hospital Emergency Coordination Centre
⚫ A hospital psychosocial support service including the psychiatrist, psychologist and social worker ( if available ) for patients and staff, which is linked to community services and can be adapted to an emergency situation
Preparedness tasks
⚫ Establish a hospital psychosocial team, (including Psychiatrist, Clinical Psychologist, Psychiatric Nurses, Medical Social worker
⚫ Ensure that psychosocial support team members receive training and participate in regular exercises.
⚫ Liaise and plan with the human resource department and other hospital departments,likely to require psychological and social support.
⚫ Designate hospital areas where psychosocial support services will be provided.
⚫ Ensure that psychosocial support team members are trained in infection prevention
and control measures as they may have to visit epidemic patients.

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Response tasks
⚫ Ensure that mechanisms are in place to receive response operational directions from, and to coordinate actions with, the Incident Command Group.
⚫ Review existing Standard Operating Procedures and protocols and adapt these to the current emergency situation.
⚫ Liaise with all hospital departments in monitoring the psychological health of staff and in providing psychosocial support services.
⚫ Implement procedures to identify patients, family members and hospital staff members at a high risk of suffering mental distress and other mental problems in an emergency situation.
⚫ Ensure that patients, their families and hospital staff are aware that psychosocial support is available and that they know how to access psychosocial support team members by telephone or at the hospital.
⚫ Ensure that the psychosocial support team provides information that not only dispels fears and confounds rumours but also enhances compliance with infection prevention and control requirements.
⚫ Ensure that when psychosocial support team members visit epidemic-affected patients they comply with infection prevention and control measures, including appropriate use of personal protective equipment.
⚫ Ensure that psychosocial support services are being provided at alternative care sites.
Recovery tasks
⚫ As part of an overall hospital review, assess the hospital’s operational performance in implementing emergency plans for psychological and social support activities and, if necessary, update these plans on the basis of lessons learned.
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⚫ Monitor patients, hospital staff and community members affected by the epidemic or other emergencies with a view to identifying those requiring follow-up psychosocial support.
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PATIENT MANAGEMENT
Goals
• To ensure that hospital patient management, from admission to discharge, is carried out safely, efficiently and effectively and in such a way as to be beneficial not only to patients but also to hospital staff and the community served by the hospital.
• To ensure that the hospital can achieve safe and effective patient management not only in routine circumstances but also when emergencies make increased demands on hospital resources and capacities.
General principles
• Patient management includes admission or referral, triage, diagnosis, treatment, patient flow and tracking, discharge and follow-up, and also management of support services, pharmacy services, and logistics and supply functions.
• The use of standardized procedures and protocols increases the chances of achieving safe and efficient patient management.
• During major epidemics involving large numbers of infected patients only those patients clearly requiring in-patient care should be admitted to the hospital.
• Hospital’s role in providing patient care and in managing epidemic cases should be clearly defined in relation to the overall responsibilities and roles of the community and the public health sector at large.
Basic requirements
• An overall Hospital Emergency Response Plan (including its annexed Epidemic Sub-plan), which is part of the overall Hospital Emergency Risk Management Programme and identifies patient management as an essential hospital function

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• An Incident Command Group, to coordinate the hospital’s overall emergency response, which includes activities to support patient management, and an operational Hospital
Emergency Coordination Centre
National patient management protocols or protocols developed in collaboration with national health authorities and adapted to epidemic or other emergencies
• Functional, sustainable triage criteria, in line with Ministry of Health recommendations, for admitting or referring patients and for organizing the triage process so as to avoid exposure of other hospital patients, visitors and staff to risk of infection
• Standardized measures (such as vaccination, administration of appropriate medications, use of personal protective equipment) for preventing transmission of infection to hospital patients, staff and visitors
• Standardized protocols for the treatment of infected patients
Preparedness tasks
• Develop the patient management component of the Hospital Emergency Response Plan, based on the hospital’s all-hazards emergency risk assessment.
• For all staff members involved in patient management prepare Job Action Sheets describing their roles and tasks in an emergency situation.
• Ensure that staff involved in patient management receive training and participate in regular exercises in order to enhance their ability to fulfil their roles in implementing the hospital’s emergency response.
• Ensure that national patient management protocols for epidemic or other emergencies are widely available to relevant staff within and outside the hospital.
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• For patients not requiring hospital admission, develop or review mechanisms for referral to other healthcare levels and for subsequent follow-up, thereby contributing to surge capacity and relieving or preventing hospital overload.
• Designate a reception area to be used for epidemic patients and ensure that it can function independently of other hospital areas and activities, such as cleaning of equipment, rooms and hand hygiene stations.
• Designate a suitably equipped and secured triage area for epidemic patients that would ideally be independent of the emergency department.
Ensure that staff receive training in working in the epidemic triage area, including training in infection prevention and control procedures.
• Designate a special area for treatment of epidemic patients and make wide use of signage (including posters and pamphlets) to direct patients to this treatment area.
• Develop procedures for the management of patient traffic flow within and outside the hospital by creating two separate channels, one for epidemic patients, the other for nonepidemic, patients, in order to prevent at all times any contact between the two categories of patients.
• Develop procedures for the management of out-patient care in such a way as to avoid exposure of uninfected patients to the risk of infection.
• Define triggers, including criteria and thresholds, in line with Ministry of Health recommendations, for implementing protocols adapted to the risks posed by an epidemic and ensure use of these protocols for:
– triage of communicable disease patients;
– treatment of suspected or confirmed communicable disease patients; – full implementation of infection prevention and control measures,
especially to protect hospital staff from infection;
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– supply and resupply of medications and equipment to maintain stocks above a defined level, in coordination with pharmacy and essential support services.
Response Tasks
• Ensure that mechanisms are in place to receive response operational directions from, and to coordinate actions with, the Incident Command Group.
• Adapt the patient management component of the Hospital Emergency Response Plan (including the Epidemic Sub-plan) in order to develop the patient management component of the hospital’s Incident Action Plan, which is tailored to the characteristics of the emergency, as determined by epidemic event risk assessments and evolving situational and needs assessments
Assess staffing needs to ensure adequate patient management activities during the emergency and work with the human resource department to secure additional staff as required.
• Review all patient management protocols and procedures to be used for suspected and confirmed epidemic cases during an epidemic and adapt them to the risks posed by the epidemic.
• In collaboration with health ministry officials, review the criteria and procedures for authorizing access to the hospital by suspected or confirmed epidemic patients and make these criteria and procedures as widely known as possible among other stakeholders, in particular, the staff of the local Emergency Medical Services, dispatch centre, Emergency Operations Centre and Regional Hospital Coordination Centre, as well as private doctors and health centres.
• On arrival of patients at the reception or triage area and in accordance with predefined triggers, implement patient flow protocols for:
– Triage
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• • •
–
– –
charting, isolation and treatment of suspected or confirmed epidemic patients;
organization and management of healthcare for in- and out-patients; infection prevention and control, particularly prevention of infection of hospital staff attending patients.
Transfer immediately all incoming referral patients to the hospital’s isolation ward.
Ensure that all patients presenting with epidemic symptoms (and only such patients) go directly to the special triage area.
As the epidemic evolves and its mode of transmission and treatment options become known, update, disseminate and implement, within the limits of available resources, the patient management protocols received from health authorities.
Recovery Tasks
⚫ As part of an overall hospital review, assess the hospital’s operational performance in implementing patient management protocols and procedures and, if necessary, update these protocols and procedures on the basis of lessons learned.
⚫ Implement measures to address the welfare needs, such as leave and psychosocial support, of staff involved in patient management.
⚫ In accordance with directives from the health authorities and the Incident Command Group, activate procedures for a resumption of routine patient management activities.
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SURGE CAPACITY
Goal
To enable the hospital to expand its ability to manage a sudden or rapidlyprogressive surge in demand for hospital services created by an emergency / Epidemic
General principles
● Surge capacity – The ability of a hospital to meet an increased demand for health services.
It is a cornerstone of the overall approach to managing health emergencies. It has implication for the functioning of the entire hospital
● The principles of surge capacity should be integrated into hospital’s
preparedness and response capacities for all hospital functions.
● Surge capacity is largely quantitative and calls for an increase in the
number or patient load of hospital services. Surge capability, however is qualitative and relates to the ability of the hospital to provide the unusual or specialised health care often needed in an emergency, particularly an epidemic
● Achieving surge capacity calls for a systemic approach that integrated and synchronies public health measures taken by a broad coalition of stakeholders, including first- level care providers community organisations, private- sector service providers and other health care establishments. These stakeholders share responsibility for mitigating or containing a surge in demand that threatens to overwhelm and paralyse hospital services

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● Surge capacity entails :
⚫ Human resource management, especially staffing equipment, logistics and resupply mechanisms expertise for critical areas of care:
– Supplies – Specific
⚫ Overall management of hospital resources such as expanding space and premises
Basic requirements
● An overall Hospital Emergency Response plan( including its annexed epidemic sub plan) which is part of the overall hospital Emergency Risk Management
programmes and identifies surge capacity as a critical hospital prerequisite affecting all hospital functions
● An incident command group to co ordinate the hospital’s overall emergency response, which includes activities required to ensure surge capacity-and an operational Hospital Emergency coordination centre
Preparedness tasks
● Establish mechanisms for facilitating mutual support co ordination between hospital and local health care providers to prevent or mitigate hospital overload by the use of referral/ counter – referral systems, patient follow up at alternative care sites and home care (for patients not requiring admission to hospital )
● Ensure that staff receive training and participate in regular exercises in order to enhance their ability to fulfil their roles in contributing to the hospital’s surge capacity
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● Make or update an inventory of all available resources:
– organisational (public and private primary secondary and tertiary levels
of care ) – physical (health care establishments, equipment)
– human (staff)
– material (supplies)
● Develop strategies and emergency response plans to provide surge capacity in anepidemic or other emergency for :
– human resources:
– staffed beds , including intensive care beds.
– Critical equipment supplies and other resources , including extra
quantities of personal protective equipment, vaccines, antiviral
medications , medical supplies and ventilators.
● Develop strategies for expanding hospital areas and ward and bed
capacity (such as using stretchers in new spaces or converting ward beds into emergency beds) and estimate the additional staff, supplies and related costs incurred by these surge measures
● Make agreements with suppliers to ensure that the hospital receives the necessary supplies and resources early enough and in sufficient quantities to ensure the hospital’s self- reliance during the acute phase of an epidemic
Response tasks
● Adapt the Hospital Emergency Response plan (and the Epidemic sub plan ) including the surge capacity components and develop a surge capacity Action plan which is tailored to the characteristics of the emergency, as
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determined by epidemic event risk assessments and evolving situational and needs assessments.
● Recruit extra staff expanding recruitment sources to include volunteers retirees medical students, and so on, and arrange for appropriate credentialing and training
⚫ Update the inventory of hospital resources needed to meet the increased demand for services created by the emergency .
● Increase the number of staffed hospital beds and other inpatient resources.
● Adapt admission strategies to include utilisation, as needed, of observation wards and infection stabilisation wards.
● Develop and implement policies for early patient discharge
● Reorganise and adapt triage criteria to release additional capacity and
contain hospital over load referring epidemic patients, if need be, to other potential providers, such as district hospitals, Medical colleges or alternate care sites or home care for patients not requiring in- patient services.
● Implement communication strategies, such as hotlines, for hospital staff and other health care workers and the community.
Recovery task
As part of an overall hospital review, assess the hospital’s operational performance in providing a surge capacity and , if necessary, update these plans on the basis of lessonslearned.
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LINKS TO GOVERNMENT OF INDIA GUIDELINES ON COVID 19
Immunisation services during covid
https://www.mohfw.gov.in/pdf/3ImmunizationServicesduringCOVIDOutbreakSummary150 520202.pdf
Use of HCQ in Covid https://www.mohfw.gov.in/pdf/Revisedadvisoryontheuseofhydroxychloroquineasprophylaxi sforSARSCOVID19infection.pdf
Revised Testing guidelines
Click to access Revisedtestingguidelines.pdf
Guidelines for Dialysis
Click to access RevisedGuidelinesforDialysisofCOVID19Patients.pdf
Certification of PPE
http://texmin.nic.in/covid/certificates.php
HR management in Covid & Non Covid facilities
https://www.mohfw.gov.in/pdf/AdvisoryformanagingHealthcareworkersworkinginCOVIDa ndNonCOVIDareasofthehospital.pdf
use of PPEs in Non Covid areas https://www.mohfw.gov.in/pdf/UpdatedAdditionalguidelinesonrationaluseofPersonalProtect iveEquipmentsettingapproachforHealthfunctionariesworkinginnonCOVID19areas.pdf Discharge policy for Covid patients https://www.mohfw.gov.in/pdf/ReviseddischargePolicyforCOVID19.pdf
Rational use of PPE in Covid facility
Click to access GuidelinesonrationaluseofPersonalProtectiveEquipment.pdf
MINISTRY OF HEALTH GOI SITE FOR COVID 19
              
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PREPARED BY
INDIAN MEDICAL ASSOCIATION HEAD QUARTERS
DR.RAJAN SHARMA NATIONAL PRESIDENT
DR.R.V.ASOKAN
HONORARY SECRETARY GENERAL
CO ORDINATORS:
DR.JAYAKRISHNAN.A.V.
SECRETARY, NATIONAL PROFESSIONAL PROTECTION SCHEME OF IMA CHAIRMAN, IMA HBI, KERALA
DR.RAVIKUMAR.A.K.
JOINT SECRETARY HOSPITAL BOARD OF INDIA SECRETARY
IMA TN
CONTRIBUTORS:
Dr Shanavas K P
MS Ortho,
Consultant Orthopedic Surgeon
Dr Sharafudhin K P
MS ENT,
Consultant ENT Surgeon
Dr Bibin Jaboy
MD Chest,
Consultant Pulmonologist
Dr Jasmine
MD Microbiology,
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Consultant Microbiologist
Dr Anna Jayan
MD Dermatology, Consultant Dermatologist
Dr Manuel V Joseph
MS Ortho,
Consultant Orthopedic Surgeon
Dr Latheef P A
DA,
Consultant Anaesthesiologist
Dr Sunil Pisharody
MD,DM,
Consultant Cardiologist
Dr Rajagopal
MD,DM
Consultant Cardiologist
Dr Ashish Nair
MD Psychiatry, Consultant Psychiatrist
Dr Syed Faizal
MS General Surgery, Consultant Surgeon
Dr Fousad
MD General Medicine, Consultant Physician
Dr Farish
MD General Medicine, Consultant Physician
Ms Archana
Dietician
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